Michelle Billington
Mirfield,West Yorkshire
Summary
Accomplished professional with extensive experience in point-of-sale systems, budgeting, and recipe creation. Demonstrates strong quality control orientation and expertise in event planning, staff rostering, and HACCP certification. Adept at resourceful problem-solving, time-pressured execution, and interpersonal effectiveness. Proficient in effective delegating, regulatory standards knowledge, Microsoft Office suite, performance metrics evaluation, budget planning, project oversight, brand promotion, and staff recruitment. Committed to leveraging skills for continued career growth and organisational success.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Catering manager
Dewsbury District Golf Club
Mirfield, Kirklees
05.2019 - Current
- Managed catering operations for events, ensuring seamless service delivery.
- Coordinated with clients to customise menus based on specific requirements.
- Supervised kitchen staff to uphold food quality and hygiene standards.
- Developed event logistics, enhancing overall guest experiences.
- Trained new staff in catering processes and service techniques.
- Collaborated with suppliers to source quality ingredients and materials.
- Oversaw budget management, ensuring cost-effective catering services.
- Reviewed client feedback regularly, implementing improvements to service quality.
- Collaborated with senior management to identify areas for process improvement and cost reduction.
- Mentored junior staff to cultivate leadership skills and promote a culture of continuous improvement.
- Negotiated contracts with suppliers resulting in cost savings without compromising quality.
- Delivered on budget targets by closely monitoring expenses and identifying areas for potential savings.
- Implemented safety regulations, reducing risk of accidents during play or maintenance work.
Head chef
Manchester Golf Club
Middleton, Manchester
04.2018 - 04.2019
- Managed kitchen operations by coordinating staff schedules and delegating tasks effectively.
- Developed and implemented seasonal menus, focusing on fresh, locally sourced ingredients.
- Ensured adherence to food safety and hygiene standards through regular staff training sessions.
- Collaborated with suppliers to select high-quality ingredients while negotiating favourable terms.
Education
Bachelor of Arts - Management
Nuffield Management
Leeds 09.2003 - 05.2006
GCSEs - Maths, English, Science, P.E plus others
Wardle High School
05.1989 - 05.1989
Skills
- Experience with point-of-sale systems
- Budgeting proficiency
- Recipe creation and adaptation
- Quality control orientation
- Event planning expertise
- Staff rostering
- HACCP certification
- resourceful problem-solving
- Time-Pressured execution
- Interpersonal effectiveness
- Effective delegating
- Knowledge of regulatory standards
- Microsoft office suite proficiency
- Performance metrics evaluation
- Budget planning
- Project oversight
- Brand Promotion
- Staff recruitment
Certification
Proficient in Club V1
Additional Information
Albeit my Title is Catering Management, over my time at Dewsbury District Golf Club, I have become proficient in the Operation of all aspects of Club V1 Management.
I have actively been part of the Health & Safety Management of the Club House and Greens.
Liased with area competitions I.e union
Timeline
Catering manager
Dewsbury District Golf Club
05.2019 - Current
Head chef
Manchester Golf Club
04.2018 - 04.2019
Bachelor of Arts - Management
Nuffield Management
09.2003 - 05.2006
GCSEs - Maths, English, Science, P.E plus others
Wardle High School
05.1989 - 05.1989