Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Bates

Doncaster,South yorkshire

Summary

Caring, reliable and motivated professional with two years experience in home care, along side experience supporting individuals with mobility and social needs.

I am confident building positive relationships, working independently and providing respectful person cantered support. I also have strong organisation and leadership skills gained from running my two businesses, including coordinating other face painters working under my business name.

I am now looking to return to the care sector and develop my experience within supported living, progressing into a senior role where i can take on responsibility and support both the people in my care and my colleagues.

Overview

16
16
years of professional experience

Work History

dog groomer

self employed (shampooches)
04.2022 - Current

Achieved level 3 qualification in dog grooming, completed additional training in teeth cleaning, and actively pursued further skill development.

Oversaw operations of dog grooming business, coordinating client services and managing business activities to maintain customer satisfaction.

Operated dog grooming business from home salon, managing appointments, customer relationships, and business operations to ensure high-quality service.

facepainter

shellen
04.2016 - Current

Operated face painting business on weekends and during school half terms, providing creative services to clients

Managed bookings and coordinated schedules for face painters, ensuring smooth operations and client satisfaction

Completed face painting training course in 2016 while balancing other professional responsibilities

Ensured safety and compliance through insurance and risk assessments

Home Carer

victoria homecare
doncaster
04.2020 - 02.2022

Delivered care to vulnerable individuals in their homes during covid, performing housekeeping tasks, assisting with personal care, preparing meals, and providing emotional support through regular conversations and companionship.

Managed medication administration using the Nomad system in compliance with protocols.

within my time at victoria homecare i could work confidently alone as well as part of a team.

Engaged in City & Guilds healthcare qualification to enhance professional skills.

Private Carer

private
doncaster
12.2016 - 02.2020

Accompanied gentleman with mobility and social difficulties to appointments and social events, providing essential transport and mobility assistance to enhance his independence and social engagement.

  • Supported clients during outings and appointments, providing transportation and mobility assistance.
  • Accompanied clients to appointments, social events, and outings, offering support and assistance as needed.
  • Supported clients with transportation needs when required, such as walking and pushing wheelchairs.

cook

bluebells nursery
05.2010 - 03.2013
  • I workrd here as a cook for preschool chilideren in a private nursery. duties included:
  • Preparing and cooking food
  • general kitchen cleanliness
  • interaction with childered
  • record keeping
  • following food hygiene practices
  • leasing with care staff

I worked here until i was sadly made redundant due to nursery closure.

Education

NVQ Level 3 - Diploma in dog grooming

City & Guilds
01-2024

NVQ Level 2 - Grooming assistant

City & Guilds
01-2023

NVQ Level 3 - Diploma in make-up artistry

VTCT
01-2022

paediatric first aid

rhoads to safety training
01-2012

SVQ Level 2 - Diploma in food production and cooking

NVQ
01-2012

employability and personal development

City & Guilds
01-2010

NVQ Level 2 - Nail technology

VTCT
01-2009

NVQ Level 3 - diploma in health, safety, security and employment standards

VTCT
01-2009

NVQ Level 2 - adult literacy

City & Guilds

SVQ Level 1 - adult numeracy

City & Guilds

NVQ Level 2 - Infection prevention (covid-19)

VTCT

Skills

  • Customer relationship management
  • Appointment management
  • Scheduling appointments
  • Effective communication
  • Person-centred care
  • Independence support
  • Safety compliance
  • Equipment maintenance
  • Reliability and accountability
  • Calm under pressure
  • Independent initiative
  • Friendly disposition

Timeline

dog groomer

self employed (shampooches)
04.2022 - Current

Home Carer

victoria homecare
04.2020 - 02.2022

Private Carer

private
12.2016 - 02.2020

facepainter

shellen
04.2016 - Current

cook

bluebells nursery
05.2010 - 03.2013

NVQ Level 3 - Diploma in dog grooming

City & Guilds

NVQ Level 2 - Grooming assistant

City & Guilds

NVQ Level 3 - Diploma in make-up artistry

VTCT

paediatric first aid

rhoads to safety training

SVQ Level 2 - Diploma in food production and cooking

NVQ

employability and personal development

City & Guilds

NVQ Level 2 - Nail technology

VTCT

NVQ Level 3 - diploma in health, safety, security and employment standards

VTCT

NVQ Level 2 - adult literacy

City & Guilds

SVQ Level 1 - adult numeracy

City & Guilds

NVQ Level 2 - Infection prevention (covid-19)

VTCT
Michelle Bates