Michell Andrade
London
Summary
Highly skilled professional with expertise in Mac OSX, Microsoft Office, and presentation design and delivery. Demonstrates proficiency in invoice processing, schedule management, and customer service. Adept at training and development, aiming to leverage these skills to drive organisational success.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Work place coordinator
Shoosmiths
London
2024.11 - Current
- Facilitated cross-departmental meetings for improved collaboration efforts.
- Coordinated project tasks for successful and timely completion.
- Enhanced team productivity with efficient delegation of tasks.
- Streamlined team communication by implementing effective coordination strategies.
- Coordinated staff training sessions to enhance skills and knowledge base.
- Managed logistics of company events, resulting in smooth operations.
- Handled administrative tasks, freeing up time for senior staff members.
Sales Assistant
Vodafone
London
2023.11 - 2024.10
- Serve customers and handle any returns and refunds.
- Build contracts and do credit checks.
- Unpack deliveries, stock shelves, and arrange displays.
- Rotate and replace stock.
- Promote products to meet sales targets.
- Keep the store clean and tidy.
Facilities coordinator
CBRE
London
2023.03 - 2023.09
- Arrange for regular maintenance of equipment and internal systems (e.g. heating system, alarms, security cameras)
- Maintain an updated record of invoices from external partners (e.g. suppliers, insurance agents, security guards)
- Check rooms and furniture to identify needs for repairs or renovations
- Monitor activities that happen outside the building, such as proper waste disposal and recycling
- Ensure compliance with health and safety regulations
Reception manager
The walbrook building
London
2019.05 - 2023.02
- Meet and Greet all visitors Assist visitors and occupiers with queries in a knowledgeable and professional manner
- Create monthly reports & KPIs
- Train all new staff on reception software
- Maintain excellent customer care and front-of-house standards
- Manage complaints Answer the telephones in a friendly, timely and professional manner in line with the standards
- Check, read and action emails
Sales assistant
Ralph Lauren
London
2016.05 - 2019.05
- Assisting customers with any queries
- Assisting as a cashier when necessary
- Ensuring all the sales assistants needs are met
- Certifying stock room is in impeccable condition at all times
- Replenish all stock on the shop floor
- Handling complaints or suggestions
Education
Masters - Songwriting & Production
University of Nottingham
London 2023.09 - 2024.06
Bachelor - Music technology
University of West London
London 2014.09 - 2017.06
Skills
- Mac OSX
- Microsoft Office
- Presentation design and delivery
- Invoice processing
- Schedule management
- Training and Development
- Customer Service
LANGUAGES
English
Fluent
Spanish
Native
Portuguese
Elementary
Timeline
Work place coordinator
Shoosmiths
2024.11 - Current
Sales Assistant
Vodafone
2023.11 - 2024.10
Masters - Songwriting & Production
University of Nottingham
2023.09 - 2024.06
Facilities coordinator
CBRE
2023.03 - 2023.09
Reception manager
The walbrook building
2019.05 - 2023.02
Sales assistant
Ralph Lauren
2016.05 - 2019.05
Bachelor - Music technology
University of West London
2014.09 - 2017.06