Michele Williams
Colchester,Essex
Summary
Highly organised professional with extensive expertise in academic administration and a strong proficiency in interpersonal and communication skills. Demonstrates excellent written skills and a thorough knowledge of university procedures and protocols. Adept at utilising IT skills, including Windows software, FASER, and Moodle platforms, to enhance operational efficiency. Proven ability in data entry, records management, and spreadsheet creation with a keen attention to detail. Career goal includes leveraging creativity and technical skills to contribute effectively to academic institutions.
Overview
39
39
years of professional experience
3965
3965
years of post-secondary education
Work History
Academic Services Administrator
Essex Business School, University of Essex
Colchester, Essex
06.2013 - 02.2025
- Provided efficient administrative support for over 60 academic staff in coursework processing
- Coordinated production of specialised examination documents
- Processed exam results and generated comprehensive reports for Education Director
- Developed effective communication channels with colleagues in various University departments
- Processed coursework marks and feedback for over 500 undergraduate students
Postgraduate Administrative Assistant
Essex Business School, University of Essex
Colchester, Essex
04.2008 - 06.2013
- Processing all coursework for Postgraduate Students
- Dealing with PG and PG Research students in person, via email and on the phone
- Maintaining paper files of students
- Assisting at PG Exam Boards by preparing the exams, inputting and checking of marks
- Collating and arranging the return of feedback to students
- Arranging in-class tests and invigilators if necessary
- Arrangements for Welcome Week for students
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
Administrative Assistant
Thomas Lord Audley School
Colchester, Essex
02.2003 - 03.2008
- Provided administrative support to teaching staff across various tasks and responsibilities
- Handled attendance matters by phoning homes and communicating with parents about absences
- Organised and managed Year 10 Work Experience programmes in partnership with Trident for 3 years
Team Secretary, Personnel Dept
Essex Rivers HealthcareTrust
Colchester, Essex
02.1995 - 07.1997
- Supported Personnel Department at Essex Rivers Healthcare as Team Secretary
- Production of Advertisements for jobs within the Trust
- Handled correspondence, coordinated job applications and supported personnel team with administrative tasks
Legal Secretary
Plummer Tilsley & Partners , Solicitors
Colchester, Essex
07.1986 - 08.1994
- Supported a partner by producing client-focused legal documents and managing correspondence with other firms
- Carried out property searches and handled client queries through telephone communication
- Processed confidential data with utmost discretion
- Accurately transcribed legal dictations, maximising accuracy in documentation processes.
Education
Private Secretary's Certificate - Secretarial Certificate
Colchester Institute
ColchesterO levels - including Maths and English
St Benedict's RC Comp School
ColchesterSkills
- Interpersonal and Communication Proficiency
- Excellent written skills
- Knowledge of University procedures and protocols
- Academic Administration Expertise
- IT Skills
- Windows Software Knowledge and Usage
- Moodle Platform Expertise
- Data entry proficiency
- Records management
- Spreadsheet creation
- Attention to Detail
- Highly organised
- Autonomous
- Telephone etiquette
- Document formatting
- Meeting arrangements
- Time management
Affiliations
- Enjoy theatre and cinema
Accomplishments
Award for Excellence from Faculty of Social Science, University of Essex (2015)
Timeline
Academic Services Administrator
Essex Business School, University of Essex
06.2013 - 02.2025
Postgraduate Administrative Assistant
Essex Business School, University of Essex
04.2008 - 06.2013
Administrative Assistant
Thomas Lord Audley School
02.2003 - 03.2008
Team Secretary, Personnel Dept
Essex Rivers HealthcareTrust
02.1995 - 07.1997
Legal Secretary
Plummer Tilsley & Partners , Solicitors
07.1986 - 08.1994
Private Secretary's Certificate - Secretarial Certificate
Colchester Institute
O levels - including Maths and English
St Benedict's RC Comp School
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