Michele Maestrini
London,UK
Summary
MSc Data Science (Merit, provisional) graduate specializing in machine learning, deep neural networks, and AI engineering. Proficient in Python, R, AI-assisted development tools (Cursor AI, Windsurf AI, Claude Code), and workflow automation. Experienced in applying advanced algorithms to real-world problems, including plant disease detection using few-shot learning and transfer learning. Strong problem-solving, critical thinking, and time management skills.
Overview
26
26
years of professional experience
Work history
Customer Delivery Driver
Tesco.com
Erith
09.2024 - 08.2025
- Carried out daily vehicle inspections as per company policy, ensured roadworthiness.
- Informed depot of situational changes during trips to maintain communication.
- Resolved customer queries and complaints with a professional approach.
- Provided excellent customer service during deliveries, leading to positive feedback.
Print Room Operator
Xerox
London
04.2016 - 12.2023
- Prepared legal documentation and files for court proceedings using Prisma Prepare editing software.
- Addressed client queries through Teams and in-person meetings.
- Generated digital print images to meet client specifications.
- Maintained production schedules to achieve targets efficiently.
- Conducted machinery maintenance and adjustments for optimal performance.
Support Services
Grayline Services
London
10.2013 - 04.2016
- Facilitating print services at Government Legal Department for Altodigital/ Xerox
Customer Service
Atlantic Corporate Relocations
London
10.2007 - 09.2013
- Secured work from a former client after returning to the UK.
- Led a team that successfully acquired new accounts.
- Managed VIP clients to ensure superior service delivery.
- Maintained high standards of customer service consistently.
- Communicated logistic issues promptly to line manager.
- Coordinated transportation of household goods and vehicles according to delivery specifications.
Customer Service/ Logistics
Porcacchia Egidio
Rome
01.2007 - 09.2007
- Managed teams servicing American clients in Rome, achieving optimal performance levels.
- Partnered with Italian Moving Network to advise corporate clients on logistics strategies.
- Executed client surveys to collect insights and drive improvements.
- Contributed to transportation and logistics operations planning and execution.
Partner
Grayline Overseas Direct
Erith
05.2003 - 12.2006
- Established a household removal start-up with limited funding to penetrate European market.
- Managed operations autonomously, overseeing sales, logistics, and accounting functions.
- Evaluated client enquiries and provided tailored recommendations for optimal outcomes.
Operations Manager
Delahaye Moving Ltd
Mitcham
08.1999 - 04.2002
- Managed corporate sales, logistics, customer liaison, and pricing responsibilities.
- Motivated teams to deliver branded services effectively.
- Analysed financial data to monitor budget adherence.
- Developed and implemented strategies to enhance employee productivity and quality.
Education
Master of Science - Data Science
Birkbeck College
London 09.2022 -
Bachelor of Engineering - Civil Engineering
Westminster University
London 09.1992 - 07.1995
Skills
- R & Python Programming (Machine Learning, Deep Learning)
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Workflow Automation: n8n Agentic Workflow
- Web Development: Lovable Web Creator
- AI-Assisted Development: Cursor AI, Windsurf AI, Claude Code
Technical Skills
Analytical & Problem-Solving Skills
- Critical & Abstract Thinking & Complex Problem Solving
- Data Analysis & Interpretation
- Attention to Detail
- Active Listening & Communication
- Time Management & Prioritization
- Cross-Functional Collaboration
Interpersonal & Organisational Skills
Community Education Volunteer – Kenya
Led a two-day photojournalism workshop for underprivileged girls in Nairobi's Kibera slum, securing donated camera equipment so students could apply newly learned skills. Witnessing their enthusiasm for learning amid challenging circumstances remains a deeply rewarding experience.
References
References available upon request.
Timeline
Customer Delivery Driver
Tesco.com
09.2024 - 08.2025
Master of Science - Data Science
Birkbeck College
09.2022 -
Print Room Operator
Xerox
04.2016 - 12.2023
Support Services
Grayline Services
10.2013 - 04.2016
Customer Service
Atlantic Corporate Relocations
10.2007 - 09.2013
Customer Service/ Logistics
Porcacchia Egidio
01.2007 - 09.2007
Partner
Grayline Overseas Direct
05.2003 - 12.2006
Operations Manager
Delahaye Moving Ltd
08.1999 - 04.2002
Bachelor of Engineering - Civil Engineering
Westminster University
09.1992 - 07.1995
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