Michele Gbe
Hotel Receptionist
Milton Keynes,MIK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Friendly Job Title with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards.
Overview
6
6
years of professional experience
1
1
Language
Work History
Breakfast Attendant
Moxy Hotel
Milton Keynes
2020.08 - Current
- Contributed to a positive atmosphere by engaging in friendly interactions with both guests and coworkers alike.
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Provided exceptional customer service, addressing guest inquiries and resolving issues in a timely manner.
- Prepared various breakfast dishes, resulting in a diverse and satisfying menu to cater to guest preferences.
- Assisted management with training new hires on proper food handling techniques and best practices for providing excellent guest experiences.
- Arranged tables and chairs for special occasions and events.
- Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.
- Cooked and served made-to-order omelets, french toast and pancakes.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
Parcel Sorter
Royal Mail
Milton Keynes
2019.09 - 2020.02
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Exceeded daily performance goals consistently, ensuring high-quality service for customers.
- Utilized barcode scanners for accurate tracking and updating of parcel information in the database.
- Participated in regular performance evaluations to identify areas of improvement and implement necessary changes in workflow practices.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
Cashier
Card Factory
Milton Keynes
2018.01 - 2018.03
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Stocked, tagged and displayed merchandise as required.
- Worked flexible schedule and extra shifts to meet business needs.
- Excellent communication skills, both verbal and written.
- Greeted customers entering store and responded promptly to customer needs.
Education
BTEC - Health And Social Care
Milton Keynes College
Woughton Campus West, Chaffron Wy, Leadenhall, Mil06.2020
Skills
Stocking
Food Safety
Food restocking
Buffet maintenance
Efficient multitasking
Allergy awareness
Team Leadership
Clear Communication
Time Management
Computer Skills
Attention to Detail
Professionalism
Timeline
Breakfast Attendant
Moxy Hotel
2020.08 - Current
Parcel Sorter
Royal Mail
2019.09 - 2020.02
Cashier
Card Factory
2018.01 - 2018.03
BTEC - Health And Social Care
Milton Keynes College