Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Gbe

Hotel Receptionist
Milton Keynes,MIK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Friendly Job Title with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards.

Overview

6
6
years of professional experience
1
1
Language

Work History

Breakfast Attendant

Moxy Hotel
Milton Keynes
08.2020 - Current
  • Contributed to a positive atmosphere by engaging in friendly interactions with both guests and coworkers alike.
  • Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
  • Provided exceptional customer service, addressing guest inquiries and resolving issues in a timely manner.
  • Prepared various breakfast dishes, resulting in a diverse and satisfying menu to cater to guest preferences.
  • Assisted management with training new hires on proper food handling techniques and best practices for providing excellent guest experiences.
  • Arranged tables and chairs for special occasions and events.
  • Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.
  • Cooked and served made-to-order omelets, french toast and pancakes.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked well in a team setting, providing support and guidance.
  • Strengthened communication skills through regular interactions with others.
  • Worked effectively in fast-paced environments.

Parcel Sorter

Royal Mail
Milton Keynes
09.2019 - 02.2020
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Exceeded daily performance goals consistently, ensuring high-quality service for customers.
  • Utilized barcode scanners for accurate tracking and updating of parcel information in the database.
  • Participated in regular performance evaluations to identify areas of improvement and implement necessary changes in workflow practices.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Proven ability to learn quickly and adapt to new situations.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend, and holiday shifts.

Cashier

Card Factory
Milton Keynes
01.2018 - 03.2018
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Stocked, tagged and displayed merchandise as required.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Excellent communication skills, both verbal and written.
  • Greeted customers entering store and responded promptly to customer needs.

Education

BTEC - Health And Social Care

Milton Keynes College
Woughton Campus West, Chaffron Wy, Leadenhall, Mil
06.2020

Skills

Stocking

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Timeline

Breakfast Attendant

Moxy Hotel
08.2020 - Current

Parcel Sorter

Royal Mail
09.2019 - 02.2020

Cashier

Card Factory
01.2018 - 03.2018

BTEC - Health And Social Care

Milton Keynes College

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Michele Gbe Hotel Receptionist