Summary
Overview
Work history
Education
Skills
Custom
Affiliations
Timeline
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Micheala Lewis

Cheshunt,Hertfordshire

Summary

I am an enthusiastic Crime Intelligence Research Officer and have been in my current employment with the Metropolitan Police for 24 years. I have strong Research and Analytical skills, concentrating on public safety, crime trends/patterns and excellent knowledge in Law Enforcement. Able to develop and maintain strong relationships with colleagues and partners and confident in communicating effectively in order to support information sharing and collaborative working. Successfully completed the Intelligence Researchers Course, Blue Light Digital and Intelligence Professionalisation Programme (IPP) Fully confident in undertaking qualitative and quantitative Research to produce intelligence products working to various time scales. I am a team player and also work well on my own, currently seeking a new challenge to utilise my vast investigative and knowledge hub skills.

Overview

35
35
years of professional experience

Work history

Crime Intelligence Research Officer

Metropolitan Police Service
London
12.2001 - Current
  • Research Officer supporting the Murder Investigation Teams and London Crime Squads.
  • Producing intelligence products by collecting, collating and evaluating information from a wide variety of sources.
  • Delivering research product summaries and findings to clearly and accurately inform decision making and facilitate analysis.
  • Supporting the identification and development of new sources and methods of research to ensure that intelligence products reflect latest methodologies and best practice.
  • Handling proactive and reactive intelligence development, gaining insights into Criminal activity.
  • Previously worked on Local Intelligence Units and Specialised in certain areas of high priority crimes including Gang Crime, Burglary, Robbery and Prolific Offenders.
  • Attending monthly multi agency tasking meetings, collaboratively working together to help reduce crime.
  • Participated in high-level briefings, providing critical insights into emerging issues.
  • Ensured accuracy of gathered information through rigorous fact-checking process.
  • Complied with strict ethical guidelines whilst handling sensitive information.
  • Managed secure information databases to ensure confidentiality and security.
  • Disseminated vital intelligence findings, supporting operational effectiveness.

Communication's Officer

British Transport Police
City of London
12.1999 - 12.2001
  • Communications officer, handling and receiving emergency and non emergency calls from victims of crime which had occurred on London's Public Transport.
  • Generating and creating detailed crime reports, ensuring all intelligence gaps are answered which would assist with the prevention and detection of crime.

Customer services advisor

Nat West Bank
Palmers Green, Enfield
01.1995 - 01.1997
  • Handled telephone enquiries professionally, facilitated effective communication.
  • Customised banking service packages to meet unique customer needs.
  • Promoted banking services with a focus on individual needs and circumstances.
  • Maintained excellent knowledge of latest banking products; provided sound advice to customers.
  • Handled incoming telephone calls professionally whilst providing accurate information.

Trainee hairdresser

Daniel Field
Barnet, Hertfordshire
01.1990 - 01.1995
  • Hairdressing Apprentice, I trained and qualified as a level 2 hairdresser achieving an NVQ.
  • Shampooed, conditioned and toned clients hair to professional standards.
  • Managed customer bookings, ensuring accurate and detailed appointment records were maintained.
  • Participated actively in staff training sessions for continuous skill improvement.
  • Ensured customers were greeted warmly, providing attentive care to enhance salon experiences.

Education

NVQ Level 2 - Hairdressing

Joshua Galvin School of Hairdressing

GCSEs -

Senior School St Angela's RC School

On Going Research/Intelligence Development

Metropolitan Police
London

Skills

  • Effective communication
  • Time efficiency
  • Research methodologies
  • Willingness to learn
  • Analytical and critical thinking
  • Positive and approachable
  • Open source intelligence
  • Intel report writing
  • Professional integrity
  • Security clearance
  • Intelligence briefings
  • Information gathering
  • National Intelligence Model
  • Cultural awareness
  • Financial reporting
  • Microsoft Office Suite
  • Data security

Custom

Micheala, Lewis, 07921317979, micheala_cronin@yahoo.co.uk, 21 Silver Birch Close, Hertfordshire, Cheshunt, EN7 6UF

Affiliations

  • Sports
  • Travelling
  • Professional development and self improvement

Timeline

Crime Intelligence Research Officer

Metropolitan Police Service
12.2001 - Current

Communication's Officer

British Transport Police
12.1999 - 12.2001

Customer services advisor

Nat West Bank
01.1995 - 01.1997

Trainee hairdresser

Daniel Field
01.1990 - 01.1995

NVQ Level 2 - Hairdressing

Joshua Galvin School of Hairdressing

GCSEs -

Senior School St Angela's RC School

On Going Research/Intelligence Development

Metropolitan Police

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Micheala Lewis