Michal Slodowski
Faversham,Kent
Summary
Dynamic and reliable professional with strong problem-solving abilities and exceptional computer skills. Adept at delivering outstanding customer service, leveraging bilingual capabilities to enhance communication. A fast learner and confident team player, committed to effective time management and achieving organisational goals.
Overview
10
10
years of professional experience
14
14
years of post-secondary education
Work history
Sales executive
Haynes Ford
Canterbury, Kent
08.2024 - 10.2025
- Prioritised important tasks effectively under pressure situations, ensuring seamless operations during peak times.
- Developed customer loyalty with excellent customer service.
- Crafted compelling pitches for securing high-value deals with clients.
- Delivered engaging sales presentations at industry events to attract potential customers.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Increased customer engagement by delivering high-quality product demonstrations.
Transport Administrator
Fowler Welch
Teynham
08.2023 - 05.2024
- Handling any customer complaints and processing urgent ones to the Senior Management
- Ensuring the safe and timely delivery of goods
- Coordinating loading and unloading activities
- Receiving customer requests and bookings
- Planning daily transportation schedules and assigning drivers
- Performing administrative duties such as preparing and maintaining shipment documents, invoices, and logbook entries
- Liaising with drivers for the smooth movement of goods and materials
- Monitoring refuelling of vehicles
Delivery Driver
Dominos
Faversham
05.2022 - 08.2023
- Learning the delivery area
- Checking orders for quality and accuracy
- Providing quality customer service through positive and professional interaction with customers in person or by phone
- Food preparation and packaging
- Taking orders and collecting payments
- Cleaning and maintenance of the store and its equipment
- Rotating commissary deliveries
Field Sales Representative
ECLIPSE Global
Maidstone
04.2023 - 04.2023
- Sales Training included.
- Communication
- Presentations
- Persuasion
- Relationships
- Storytelling
- Time management
Customer Assistant
Tesco
Faversham
11.2020 - 01.2021
- Providing excellent service
- Recommending Products
- Planning special offers
- Receiving deliveries
- Stock replenishment
- Product rotation
Traffic Operator
Fowler Welch
Teynham
01.2019 - 03.2020
- Planning routes for deliveries & product pick-ups
- Answering Telephone
- ICT Skills - Use of Microsoft Excel, Variation of booking systems
- Working as a team and as an individual
- Extremely organized time managing
- Communication with customers and employees
- Consulting the customers and providing quality customer service
- Distribution of work
Apprenticeship
Crescent Turner Hotel
Whitstable
04.2017 - 07.2017
- Provide excellent customer service to guests
- Greet and escort customers to their tables
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Communicate order details to the Kitchen Staff
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
Week Traineeship Programme
MiddletonMurray
03.2017 - 04.2017
- Telephone Answering Workshop
- Different methods in applying for jobs
- How to construct a Cover Letter and Professional CV
- Researching, creating and delivering PowerPoint presentations
- Public Speaking
- Confidence building
- Following instructions
- ICT skills - use of Microsoft Word, PowerPoint and Outlook Working in a team and individually
- Working to deadlines and prioritising workloads
Customer Service
Oxfam Charity Shop
Faversham
04.2016 - 04.2016
- Store base Security
- Transaction Processing
- Dispute Resolution
- Product Selection
Education
GCSE or equivalent - Physics, Biology and Astronomy
Abbey School
Faversham 09.2010 - 06.2015
GCSE or equivalent - English and Mathematics
Abbey School
Faversham 09.2010 - 06.2015
Geography
Faversham 09.2010 - 06.2015
Computer Science
Skills
- Problem Solving
- Computer skills
- Customer service
- Bilingual
- Fast learner
- Confident and reliable
- Team player
- Time management
Affiliations
- Computers
- Cars
- Exploration
- Cooking
Languages
Polish
Proficient (C2)
References
References available upon request.
Timeline
Sales executive
Haynes Ford
08.2024 - 10.2025
Transport Administrator
Fowler Welch
08.2023 - 05.2024
Field Sales Representative
ECLIPSE Global
04.2023 - 04.2023
Delivery Driver
Dominos
05.2022 - 08.2023
Customer Assistant
Tesco
11.2020 - 01.2021
Traffic Operator
Fowler Welch
01.2019 - 03.2020
Apprenticeship
Crescent Turner Hotel
04.2017 - 07.2017
Week Traineeship Programme
MiddletonMurray
03.2017 - 04.2017
Customer Service
Oxfam Charity Shop
04.2016 - 04.2016
GCSE or equivalent - Physics, Biology and Astronomy
Abbey School
09.2010 - 06.2015
GCSE or equivalent - English and Mathematics
Abbey School
09.2010 - 06.2015
Geography
09.2010 - 06.2015