Summary
Overview
Work history
Education
Skills
Affiliations
Languages
References
Timeline
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Michal Slodowski

Faversham,Kent

Summary

Dynamic and reliable professional with strong problem-solving abilities and exceptional computer skills. Adept at delivering outstanding customer service, leveraging bilingual capabilities to enhance communication. A fast learner and confident team player, committed to effective time management and achieving organisational goals.

Overview

10
10
years of professional experience
14
14
years of post-secondary education

Work history

Sales executive

Haynes Ford
Canterbury, Kent
08.2024 - 10.2025
  • Prioritised important tasks effectively under pressure situations, ensuring seamless operations during peak times.
  • Developed customer loyalty with excellent customer service.
  • Crafted compelling pitches for securing high-value deals with clients.
  • Delivered engaging sales presentations at industry events to attract potential customers.
  • Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
  • Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
  • Increased customer engagement by delivering high-quality product demonstrations.

Transport Administrator

Fowler Welch
Teynham
08.2023 - 05.2024
  • Handling any customer complaints and processing urgent ones to the Senior Management
  • Ensuring the safe and timely delivery of goods
  • Coordinating loading and unloading activities
  • Receiving customer requests and bookings
  • Planning daily transportation schedules and assigning drivers
  • Performing administrative duties such as preparing and maintaining shipment documents, invoices, and logbook entries
  • Liaising with drivers for the smooth movement of goods and materials
  • Monitoring refuelling of vehicles

Delivery Driver

Dominos
Faversham
05.2022 - 08.2023
  • Learning the delivery area
  • Checking orders for quality and accuracy
  • Providing quality customer service through positive and professional interaction with customers in person or by phone
  • Food preparation and packaging
  • Taking orders and collecting payments
  • Cleaning and maintenance of the store and its equipment
  • Rotating commissary deliveries

Field Sales Representative

ECLIPSE Global
Maidstone
04.2023 - 04.2023
  • Sales Training included.
  • Communication
  • Presentations
  • Persuasion
  • Relationships
  • Storytelling
  • Time management

Customer Assistant

Tesco
Faversham
11.2020 - 01.2021
  • Providing excellent service
  • Recommending Products
  • Planning special offers
  • Receiving deliveries
  • Stock replenishment
  • Product rotation

Traffic Operator

Fowler Welch
Teynham
01.2019 - 03.2020
  • Planning routes for deliveries & product pick-ups
  • Answering Telephone
  • ICT Skills - Use of Microsoft Excel, Variation of booking systems
  • Working as a team and as an individual
  • Extremely organized time managing
  • Communication with customers and employees
  • Consulting the customers and providing quality customer service
  • Distribution of work

Apprenticeship

Crescent Turner Hotel
Whitstable
04.2017 - 07.2017
  • Provide excellent customer service to guests
  • Greet and escort customers to their tables
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
  • Communicate order details to the Kitchen Staff
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments

Week Traineeship Programme

MiddletonMurray
03.2017 - 04.2017
  • Telephone Answering Workshop
  • Different methods in applying for jobs
  • How to construct a Cover Letter and Professional CV
  • Researching, creating and delivering PowerPoint presentations
  • Public Speaking
  • Confidence building
  • Following instructions
  • ICT skills - use of Microsoft Word, PowerPoint and Outlook Working in a team and individually
  • Working to deadlines and prioritising workloads

Customer Service

Oxfam Charity Shop
Faversham
04.2016 - 04.2016
  • Store base Security
  • Transaction Processing
  • Dispute Resolution
  • Product Selection

Education

GCSE or equivalent - Physics, Biology and Astronomy

Abbey School
Faversham
09.2010 - 06.2015

GCSE or equivalent - English and Mathematics

Abbey School
Faversham
09.2010 - 06.2015

Geography

Faversham
09.2010 - 06.2015

Computer Science

Skills

  • Problem Solving
  • Computer skills
  • Customer service
  • Bilingual
  • Fast learner
  • Confident and reliable
  • Team player
  • Time management

Affiliations

  • Computers
  • Cars
  • Exploration
  • Cooking

Languages

Polish
Proficient (C2)

References

References available upon request.

Timeline

Sales executive

Haynes Ford
08.2024 - 10.2025

Transport Administrator

Fowler Welch
08.2023 - 05.2024

Field Sales Representative

ECLIPSE Global
04.2023 - 04.2023

Delivery Driver

Dominos
05.2022 - 08.2023

Customer Assistant

Tesco
11.2020 - 01.2021

Traffic Operator

Fowler Welch
01.2019 - 03.2020

Apprenticeship

Crescent Turner Hotel
04.2017 - 07.2017

Week Traineeship Programme

MiddletonMurray
03.2017 - 04.2017

Customer Service

Oxfam Charity Shop
04.2016 - 04.2016

GCSE or equivalent - Physics, Biology and Astronomy

Abbey School
09.2010 - 06.2015

GCSE or equivalent - English and Mathematics

Abbey School
09.2010 - 06.2015

Geography

09.2010 - 06.2015

Computer Science

Michal Slodowski