Michael Welsh
Banbridge,County Down
Summary
Computer Science graduate from Queen’s University Belfast with experience developing software and distributed monitoring systems supporting critical infrastructure used by thousands of customers. Proficient in Python, Java, and C++, with experience using AWS, Docker, and GitLab CI/CD to support reliable and scalable software solutions. Passionate about solving complex technical problems and building reliable distributed systems that support large-scale digital services within Agile teams.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Software Engineer
Pronto Engineering
Newry, Armagh
2024.09 - Current
- Supported the development and maintenance of real-time distributed monitoring and automation systems across 30+ critical water infrastructure sites, integrating industrial control hardware with IT platforms to support essential services for thousands of customers and local communities.
- Developed Python automation tools to improve system observability and diagnostics, enhancing fault detection and reducing operational downtime.
- Built internal Python-based tools to process operational system data and automate diagnostics, improving visibility into system performance across multiple sites.
- Programmed and configured PLC and SCADA control systems using Siemens TIA Portal, supporting reliable operation of networked control environments.
- Collaborated across engineering and IT teams to improve infrastructure reliability, networking, and secure remote access for operational systems.
IT Services Support Specialist
EOS IT Solutions
Banbridge, Down
2022.05 - 2023.09
- Delivered first-line technical support across hardware, software, and network systems, resolving 10+ incidents daily and maintaining reliable IT service operations.
- Developed PowerShell automation scripts to streamline routine support tasks, improving team efficiency and reducing manual workload.
- Improved SLA adherence by 20%, resolving 95% of incidents within deadlines and supporting overall system reliability and uptime.
Customs Clearance Agent
EOS IT Solutions
Banbridge, Down
2021.05 - 2022.05
- Processed 20+ international customs declarations daily using digital clearance platforms, ensuring compliance with global trade regulations.
- Managed high-volume data entry and documentation workflows, maintaining strict accuracy and regulatory compliance.
- Communicated with clients and logistics teams to resolve documentation and processing issues, ensuring efficient shipment clearance.
Education
Bachelor of Science - Computer Science
Queens University
BelfastA-Levels -
St Colman's College
Newry 2018.09 - 2020.06
GCSEs -
St Colman's College
Newry 2016.09 - 2018.06
Skills
- Programming Languages: Python, Java, C
- Cloud & DevOps: AWS, Docker, GitLab CI/CD
- Tools & Technologies: Git, Linux, SQL, Android Studio
- Systems & Networking: Automation systems, PLC/SCADA environments, distributed monitoring systems
Projects
Trail Perfect – Android Hiking Application (Final Year Project)
- Developed a native Android application in Java enabling users to discover and navigate hiking trails.
- Integrated Google Maps API and device GPS services to provide real-time location tracking and interactive route visualisation.
- Designed and implemented a SQL database with user authentication to manage trail and user data efficiently.
Affiliations
- Long-time member of a local GAA team, demonstrating commitment, teamwork, and leadership.
- Film enthusiast and member of the Queen’s Film Society, with a strong interest in cinema and visual storytelling.
- Athletics – completed 200+ Parkruns, multiple 10K races, 4 Hill and Dale mountain running series, and three marathons.
Accomplishments
- All Ireland School Cross Country Team Gold 2016
- Down U19 Championship winner
- A level Technology and Design award (MJM Award).
Certification
- Postgraduate Certificate in Audio and Visual Post Production (In Progress) Queen’s University Belfast — Jan 2026 – Jun 2026
- Modern Android- Android APP development and storage.
- Amazon AWS Skill Builder - Cloud Practitioner Essentials
Timeline
Software Engineer
Pronto Engineering
2024.09 - Current
IT Services Support Specialist
EOS IT Solutions
2022.05 - 2023.09
Customs Clearance Agent
EOS IT Solutions
2021.05 - 2022.05
A-Levels -
St Colman's College
2018.09 - 2020.06
GCSEs -
St Colman's College
2016.09 - 2018.06
Bachelor of Science - Computer Science
Queens University