Michael Julian Barnett-Salter
Hampton,Middlesex
Summary
Resourceful and adaptable Director with 41 years of experience in Property Management, legislation, New business proposal, dispute resolutions, development and process improvements. Team-oriented leader with expertise in employee engagement, customer relationship management, time management, conflict resolution and cost reduction. Customer-focused in managing accounts and maintaining strong business relationships. Seeking to leverage background in operational leadership to fulfil role with exceptional organisation.
Overview
41
41
years of professional experience
Work History
Director
Quadrant Property Management Limited
Hammersmith, Hammersmith and Fulham
09.2015 - 03.2023
- Managed daily operations by overseeing financials, key performance indicators and employee performance.
- Drive the block side of the business.
- Lead and Manage the block management team.
- Responsible for day to day block management service delivery.
- Preparation of new business service charge forecasts and work alongside the Business Development team.
- Prepare coasts for Gross to Nett Budgets.
- Work to agreed budgets and performance targets.
- Responsible for advising of legislative changes affecting block management.
- Implement and manage systems and process to ensure statutory and regulatory compliance.
- Report on KPIs to Senior Management.
- Work closely with the Block Leadership team on recruiting, on boarding and training all new associates joining the team.
- Visiting developments and key clients sites.
- Working alongside the management teams in the ancillary services (service charge accounting, insurance, legal, Building Surveying). and promote the use of and collaborate to achieve excellent service provision for clients.
- Responsible for existing block management client relationships as well as business development efforts to Networking across the industry.
- Responsible for the integration of new business across the department.
- Representing Quadrant at meetings and trade meetings and conferences.
- Attend, prepare and present at client meetings.
Director
FW Gapp Management Services Limited
Kensington, Royal Kensington and Chelsea
10.1981 - 09.2015
- Management of portfolios of various sizes from large mansion blocks and substantial new-build developments of mixed tenure covering commercial and residential units to include setting up from inception, along with some involving complex service charge and building arrangements.
- Management to external and internal refurbishment schemes, and have specified and supervised respective works programme from inception to final account-ranging from £20000 to £1.2 million allied to which would be service of the requisite Section 20 Notices in compliance of the Statuary Consultation procedures.
- Management of large portfolio of industrial estates across the country.
- Preparation and attendance of court proceedings/FTT to include Witness Statements.
- Advise on relevant legislation and regulations related to property management in the UK
- Develop and implement processes and procedures to improve efficiency and reduce costs.
- Provide training and support to property management staff to ensure they are knowledgeable and able to perform their duties effectively.
Education
Estate Management - The Built Environment
Oxford Brookes University
OxfordSkills
- Financial management
- Employee management
- Recruiting and hiring
- Project budgeting
- Operations management
- Rules and regulations
- Business administration
- High-value project management
- Staff development
- Business analysis
- Integrative negotiation
- New Business Development
Timeline
Director
Quadrant Property Management Limited
09.2015 - 03.2023
Director
FW Gapp Management Services Limited
10.1981 - 09.2015
Estate Management - The Built Environment
Oxford Brookes University
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