Michael Chijioke Udonsi

Worked with Hestia Supported Living:

Experience:

• Assessing clients needs and creating support plans.
• Informing clients of their rights and providing advice on housing application, gathering and sharing information on housing rights and vacancies.
• Connecting clients with specialist services and organizations.
• Protecting clients from harm, including abuse, neglect, financial, emotional and physical harm.
• Visiting clients and ensuring their accommodation is safe and secure.
• Working with clients to improve skills and overcome barriers so they are able to successfully move on to independent housing.
• Able to use IT systems to input information and comprehensive report of the day's activities, capturing all the key work sessions and sensible conversation discussed with the residents.
• Able to be in touch with universal credit and ensuring their benefits are paid as when due.
• Delivering quality care and support to clients whilst building strong professional relationships with the individuals receiving care.
• Supporting them with tasks such as medication administration, crisis intervention, facilitating therapeutic activities and also providing emotional support.
• Helping residents develop coping skills, access community resources like parks, cinemas and maintain stability.
• Supporting the residents in making their appoints with GPs ensuring they attend to their GP appoints by prompting them about it.
• Taking them to job centers appoints regarding any issues with their universal credit like unpaid benefits etc.
• Carrying out daily, weekly and monthly H&S checks in the building, ensuring proper recording on the maintenance log.
• Used excellent communication and interpersonal skills to engage and interact with clients.

• Delivering person-centered care for 5 service users with varying and complex needs, tailoring support to meet personalized care plans.
• Identifying their triggers, and coming up with ways that will ensure they are avoided.
• Reassuring the service user, speaking slowly and clearly to them to deescalate issues.
• Keeping myself and others safe and ensuring the service user feels safe.
• Looking for a way to help them express themselves, and making sure the feel heard and understood.
• Treating them with respect, empowering them to pursue their hobbies and leisure activities, such as going to the parks, shopping, colleges and creative activities.
• Assisting and supporting the 5 service users with their medications.
• Building strong patient relationships through compassionate support and friendly rapport building.
• Ensuring the service users are safeguarded in all accept all the the time.
• Documenting client progress and maintained accurate records of client day to day activities.
• Using excellent communication and interpersonal skills to engage and interact with client at all time.
• Planning, prepared and served meals for clients, strictly following prescribed dietary orders.
• Providing physical and emotional support, employing compassionate support to help individuals achieve their full potential.
• Monitoring and documenting service user's behaviors, activities and development, aiding appropriate care plan management.

• Assisting the service user with their personal care like bathing, grooming, and getting dressed.
• Using hoist and sling for clients who cannot walk to move them from the bed to their chair or Comodo.
• Handling house tasks like grocery shopping and laundry etc.
• Providing mental and emotional support to the service user.
• Organizing suitable recreational activities for the client.
• Collaborating with other health care and social professionals to provide the best possible care.
• Assisting with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
• Ensuring consistent quality improvement by developing improved personal care services, optimizing service user satisfaction.
• Facilitating weekly group meetings, providing safe, secure spaces for service users to interact and socialize.
• Conducting one-to-one and group support sessions, helping service users to achieve care plan objectives.
• Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.

• Provided support in social, physical and emotional areas to assist clients with integration into local community.
• Continuously promoted best practices in health, safety and security to safeguard service user welfare.
• Used excellent communication and interpersonal skills to engage and interact with individuals in need.
• Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
• Built strong patient relationships through compassionate care and friendly rapport building.
• Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.