Michaela Wilson

• Reduced overtime costs through effective workload distribution and resource allocation.
• Coordinated cross-training initiatives to increase team flexibility and overall scheduling effectiveness.
• Implemented proactive measures to address potential scheduling challenges related to vacations, sick days, or unexpected absences.
• Developed innovative solutions for handling complex scheduling scenarios that accommodated both business needs and individual preferences.
• Enhanced communication between departments with regular updates on schedule changes and adjustments.
• Boosted productivity by creating balanced workload for team members, reducing burnout and stress levels.
• Fostered collaboration among team members by encouraging open dialogue about scheduling preferences or concerns.
• Established strong relationships with internal stakeholders through clear communication channels and timely responses to requests or inquiries.
• Maintained comprehensive understanding of industry trends and best practices to ensure ongoing success in Scheduling Supervisor role.
• Developed strong working relationships with management and executive team through effective scheduling and communication skills.
• Worked with manager and supervisor to plan and coordinate production schedules.
• Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Monitored front areas so that questions could be promptly addressed.
• Organized spaces, materials and catering support for internal and client-focused meetings.
• Interceded between employees during arguments and diffused tense situations.

Optimized warehouse space utilization by implementing efficient storage solutions and maintaining accurate records of materials on hand.

• Proactively communicated with internal stakeholders regarding any changes or issues affecting material availability or lead times, ensuring smooth operations across departments.
• Monitored supplier performance using key metrics such as on-time delivery rates and quality standards, taking corrective action when necessary to improve overall performance.
• Established safety stock levels for critical materials, reducing risk of stockouts and potential lost sales.
• Supported new product development initiatives by providing materials planning expertise and ensuring timely availability of necessary components.
• Developed strong supplier relationships through regular communication and negotiation, ultimately leading to better pricing and delivery terms.
• Evaluated potential new suppliers for cost, quality, and delivery capabilities, contributing to more diverse and reliable supply base.
• Implemented demand forecasting system to more accurately predict material needs, reducing excess inventory costs.
• Trained new staff members on best practices in materials planning, fostering culture of knowledge sharing and collaboration among team members.
• Assisted in development of annual budgets for raw materials procurement based on projected demand forecasts and target inventory level
• Analyse historical data to identify trends and anticipate future material requirements, ensuring adequate supply during peak periods.
• Coordinated cross-functional teams to resolve material shortages or delays, minimizing production downtime and ensuring timely deliveries to customers.
• Participated in regular meetings with cross-functional teams to discuss current material issues and develop solutions to address challenges, fostering collaborative work environment.
• Managed inventory levels for optimal cost savings and minimal stockouts, resulting in increased customer satisfaction.
• Conducted regular inventory audits to maintain accurate records and ensure proper allocation of resources.
• Collaborated with purchasing department to secure favourable contracts with suppliers, resulting in cost reductions throughout supply chain.
• Improved production efficiency by streamlining materials planning processes and reducing lead times.
• Tracked placed orders to identify and resolve problems impacting on-time delivery.
• Coordinated expedited orders with manufacturing affiliates to meet demand.
• Monitored arrivals and prioritized inbound shipments with transportation department.
• Oversaw procurement process from cradle to grave and sought out opportunities for permanent systems improvements.
• Analyzed data and identified lowest cost suppliers offering needed quality and delivery reliability.
• Sourced, purchased and scheduled movement of raw materials and finished goods in support of operational needs.
• Facilitated collaboration between production, warehouse and technical personnel to meet procurement needs.
• Forecasted production schedules and adjusted plans to accommodate changes in demand.
• Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
• Created and implemented tracking systems to monitor progress and meet deadlines.
• Collaborated with cross-functional teams to align production plans with customer requirements.

• Controlled store inventory and reviewed cash handling and operations reports.
• Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
• Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
• Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
• Trained and developed new employees for ease of transition into team.
• Led team of retail associates to achieve sales targets and deliver outstanding customer experiences.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Prioritized excellent customer service through continuous monitoring of employee interactions with shoppers.
• Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
• Developed staff training programs that resulted in improved product knowledge and enhanced selling skills.
• Contributed to company-wide initiatives by participating in regional manager meetings, sharing best practices, and collaborating on strategy development.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Boosted overall store revenue by adapting targeted marketing initiatives based on demographic research within local area.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
• Completed daily paperwork and computer entry of sales data as established by management.
• Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
• Increased sales by implementing effective merchandising strategies and optimized store layouts.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Recruited top talent for retail positions by conducting thorough interviews and selecting qualified candidates that aligned with company values.
• Achieved monthly performance goals by setting clear objectives for employees while providing regular progress updates during team meetings.
• Coordinated special events such as holiday promotions or clearance sales to drive additional business.
• Exhibited excellent people skills during interaction with employees and customers.
• Answered questions about store policies and addressed customer concerns.
• Enhanced store atmosphere, leading to more engaging shopping experience by overseeing redesign of store layout.
• Revamped product displays to enhance visual appeal and stimulate interest.
• Conducted regular performance reviews, identifying opportunities for staff development and career progression.
• Streamlined checkout process, reducing average customer wait time and improving overall satisfaction.
• Trained and guided team members to maintain high productivity and performance metrics.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.