Michaela Kacengova
Kettering
Summary
I am a highly motivated individual with a creative personality and a positive attitude. As a good listener and fast learner, I thrive on new challenges and I am always eager to expand my skill set. My attention to detail ensures that I deliver high-quality work consistently.
I excel at problem-solving and never give up until I find the best solution. My proactive approach and resilience have helped me overcome numerous obstacles and achieve my goals. Offering strong interpersonal and communication skills, combined with friendly and approachable manner. Knowledgeable about customer service principles. Ready to use and develop skills in teamwork, problem-solving, and adaptability in role.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work history
Fulfilment Analyst
The BrandAlley Group
Kettering, Northamptonshire
04.2024 - Current
- Enhanced decision-making by analysing complex data sets.
- Interpreted financial reports for improved budget management.
- Streamlined workflow with efficient analytical strategies.
- Achieved more effective forecasting with advanced statistical techniques.
- Identified trends in sales data to improve marketing strategies.
- Created comprehensive reports, aiding in strategic planning.
- Influenced cost-saving measures with meticulous financial analysis.
- Leveraged Excel functions for streamlined data evaluation and presentation,.
- Contributed to team projects by providing key analytic insights.
Junior Fulfilment Analyst
The BrandAlley Group
Kettering, Northamptonshire
08.2023 - 05.2024
- Enhanced decision-making by analysing complex data sets.
- Interpreted financial reports for improved budget management.
- Achieved more effective forecasting with advanced statistical techniques.
- Maintained utmost accuracy whilst handling sensitive data,.
Senior Buyers Admin Assistant
The BrandAlley Group
London
06.2023 - 08.2023
- Developed supplier relationships through regular communication and negotiation.
- Coordinated with sales team for efficient product availability.
- Streamlined purchasing processes to improve efficiency.
- Achieved cost reductions by negotiating bulk purchases.
- Liaised with warehouse staff to manage incoming deliveries smoothly.
Merchandising Admin Assistant
Internet Fusion
Kettering, Northamptonshire
07.2022 - 04.2023
- Using PowerBI and Excel to develop reports that will be shared with the wider business
- Improved product visibility by strategically arranging retail displays.
- Collaborated with marketing team to ensure consistent brand messaging.
- Monitored sales trends to adjust merchandising strategies accordingly.
- Coordinated with suppliers for timely delivery of products.
- Conducted regular price checks to maintain competitive pricing.
- Worked closely with the sales team to understand customer buying behaviour.
- Resolved merchandising issues promptly, ensuring minimal disruption to business operations.
Returns & Warranty Specialist
Internet Fusion
Kettering, Northamptonshire
10.2019 - 07.2022
- Processing and reviewing warranty claims
- Quality Assurance
- Communicating with suppliers on daily bases through emails and on the phone
- Reporting missing and undelivered parcels to the couriers
- Supporting customer service
- Taking care of the monthly KPIs.
Inventory Administrator
Internet Fusion
Kettering, Northamptonshire
06.2018 - 09.2019
- Keeps track of the goods and supplies in a warehouse and manages orders to facilitate sales or production
- Monitoring and maintaining current inventory levels - processes purchasing orders as required, tracks of the orders and investigates problems
- Records purchases, maintains database, performs physical count of inventory, and reconciles actual stock count to computer-generated reports
- Supporting customer service with their queries.
Warehouse Operative
Internet Fusion
Kettering
03.2018 - 05.2018
- March 1st, 2018, our contract with XPO was transferred to Internet Fusion
- My job roles are very similar to the ones stated in XPO logistics but I’m working under a new system.
Warehouse Operative
XPO Logistic
Wellingborough
10.2017 - 02.2018
- Improved efficiency with meticulous coordination of stock and inventory control.
- Maintained safety regulations by enforcing strict adherence to company policies.
- Assisted in logistics planning for seamless transportation of goods.
- Packed orders for timely dispatch to customers and retail outlets.
- Facilitated smooth workflow by promptly processing incoming stocks.
- Liaised with suppliers, resolved issues related to deliveries and supplies.
- Collaborated on stock checking routines, provided accurate inventory updates.
- Coordinated with management, contributed valuable input during team meetings.
Education
GCSEs -
Private Art College
01.2014 - 01.2016
GCSEs - undefined
Private Russian High School
01.2009 - 01.2014
Skills
- Communication - communicate effectively with clients, colleagues and external supplier
- Teamwork - working individually without direct supervision and also as a dedicated member of a team whenever required
- Analytical skills - analysing sales reports from Power Bi, market information, highlighting opportunities and risks
- Attention to detail - ensuring that no “small details” are overlooked when performing analysis, KPIs and reports
- Data entry - ability to manipulate large amounts of data into Excel, using formulas (VLOOKUP, IF, COUNT, SUM, SUBTOTAL, etc)
Languages
English
Advanced (C1)
Slovak
Native
Czech
Advanced
Polish
Elementary
References
References available upon request.
Timeline
Fulfilment Analyst
The BrandAlley Group
04.2024 - Current
Junior Fulfilment Analyst
The BrandAlley Group
08.2023 - 05.2024
Senior Buyers Admin Assistant
The BrandAlley Group
06.2023 - 08.2023
Merchandising Admin Assistant
Internet Fusion
07.2022 - 04.2023
Returns & Warranty Specialist
Internet Fusion
10.2019 - 07.2022
Inventory Administrator
Internet Fusion
06.2018 - 09.2019
Warehouse Operative
Internet Fusion
03.2018 - 05.2018
Warehouse Operative
XPO Logistic
10.2017 - 02.2018
GCSEs -
Private Art College
01.2014 - 01.2016
GCSEs - undefined
Private Russian High School
01.2009 - 01.2014
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