Summary
Overview
Work history
Skills
Timeline

Michael York

Summary

I am an extremely driven individual that would like to take on a new challenge after so many years with one business. I am driven by customer, staff and business success in all areas of Aftersales.

I have always developed within the business and gained additional skills and knowledge along the way by pushing myself to grow.

Overview

27
27
years of professional experience

Work history

General Aftersales Manager BMW, MINI & Motorrad

Wollaston
, Northamptonshire
01.2020 - Current

I am responsible for building a strong team to achieve a great customer experience whist achieving our sales and profit targets.


The role I currently hold is extremely varied on a daily basis other than the areas identified above. Some of my other roles are looking through accounts, retention figures to identify areas for improvement whilst celebrating success with the team.


My current team consists of 65+ team members so clear communication and guidance is critical in my role.


The departments I am responsible for turn over on average £1.3 million a month.

Service Manager BMW and MINI

Wollaston
01.2008 - 01.2020

Parts Manager

Wollaston
01.2002 - 01.2008

Parts Apprentice/Parts Advisor

Wollaston
07.1996 - 01.2002

Skills

  • Customer-centric approach
  • Aftersales budget control
  • Aftersales data analysis
  • Profit maximising expertise
  • Staff retention

Timeline

General Aftersales Manager BMW, MINI & Motorrad - Wollaston
01.2020 - Current
Service Manager BMW and MINI - Wollaston
01.2008 - 01.2020
Parts Manager - Wollaston
01.2002 - 01.2008
Parts Apprentice/Parts Advisor - Wollaston
07.1996 - 01.2002

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Michael York