Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic
Michael Yeung

Michael Yeung

Winchester,Hampshire

Summary

Dynamic and proactive professional with a strong foundation in customer service and B2C sales, complemented by excellent communication skills and a multilingual ability. Demonstrates expertise in complaint handling, inventory management, and point of sale operation, ensuring efficient warehouse operations and shop floor maintenance. Holds a Food Hygiene Certificate and excels in product display setup with a keen familiarity with grocery products. Known for patience under pressure, effective multitasking, and a positive attitude, aiming to leverage these skills towards enhancing retail operations.

Overview

35
35
years of professional experience
1
1
Certification

Work history

Shop assistant - Part time

Supreme Chinese Restaurant
Winchester, Hampshire
01.2023 - 07.2024

Assisted with dish service, ensuring prompt and efficient delivery.
Managed packing for 50 takeaway orders to maintain food quality.
Facilitated delivery processes to enhance customer experience.

Sales & Marketing manager

Wo Hing Resources Ltd
Hong Kong
09.1992 - 11.2020

Pioneered implementation of CRM systems, enhancing data management and customer relations.

  • Managed 50 key accounts, ensuring consistent revenue generation.
  • Identified and capitalised on emerging market trends to drive revenue growth.

Deputy Manager Assistant

Baring Brothers Bank
London
08.1989 - 05.1992

Support deputy manager in IT tasks and liaise with other employers.

  • Coordinated with different departments, ensuring seamless communication flow.

Education

Bachelor of Science - Computer Science

Central London Polytechnic
London
10.1986 - 06.1989

Industry Standard - Food Hygiene and Safety for catering

High Speed Training
Winchester, Hampshire
06.2025 -

Skills

  • Positivity and enthusiasm
  • Customer Service
  • Excellent communication skills
  • Warehouse operations
  • Complaint handling
  • Proactive attitude
  • Grocery product familiarity
  • Retail software usage

Affiliations

  • Baking / cooking
  • Reading

Certification

Level 2 Food Hygiene and Safety for Catering

Languages

English
Fluent
Chinese (Cantonese)
Native
Chinese (Mandarin)
Fluent

Timeline

Industry Standard - Food Hygiene and Safety for catering

High Speed Training
06.2025 -

Shop assistant - Part time

Supreme Chinese Restaurant
01.2023 - 07.2024

Sales & Marketing manager

Wo Hing Resources Ltd
09.1992 - 11.2020

Deputy Manager Assistant

Baring Brothers Bank
08.1989 - 05.1992

Bachelor of Science - Computer Science

Central London Polytechnic
10.1986 - 06.1989

Similar Profiles

Create profile
Michael Yeung