MICHAEL YEBOAH SARPONG
Stoke-on-Trent,Staffordshire
Summary
Dedicated and qualified support worker offering proven skills in service user (patient) care, responsible for up keeping clients' hygiene, ensuring their safety and facilitating social-emotional support. Detailed-oriented, responsive and proficient in routine care and emergency response. Offering services over a year record in the field and looking for challenging, long-term position. Looking for a new challenge in an innovative and dynamic establishment to utilize skills to the achievement of organizational goals and self professional enhancement. My personal ambition is to seek knowledge and relevance experience, be trained in any organized institution carry out research to be at a better position, to influence and speed-up progress as well as develop define work jurisdiction and beyond.
Overview
13
13
years of professional experience
Work History
Care Assistant
Safe Harbor Nursing And Residential Care
2024.03 - Current
- Providing emotional support to clients with dementia
- Personal care
- Reposition of clients from bed to dining area/lounge using hoist, wheelchair and walking frame
- Updating shift routine on Log My Care apple
- Serving/feeding clients meal and drinks
- Assisting clients to toileting
- Tidying clients room and changing bed.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Conducted regular safety checks on equipment used in patient care to ensure proper functionality and mitigate risks.
- Contributed to a positive patient experience by engaging in conversation and recreational activities, fostering a sense of companionship.
- Facilitated communication between patients, families, and healthcare teams to maintain an open dialogue about ongoing care needs.
- Developed strong relationships with patients'' families, providing guidance on how they could best assist their loved ones throughout the caregiving journey.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Implemented care plans designed by healthcare professionals to ensure consistency in treatment and support for each patient.
Tenancy Support Worker
Hays Recruitment Specialist
2023.10 - Current
- Supporting rough sleepers which includes customers with mental health issues, alcohol and substance misuse, autism and epilepsy
- Undertaking safe and well checks
- Entering logs and assisting customers to fill tenancy agreement contract
- Preparation and serving of meals.
- Improved customer satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Developed strong rapport with customers by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Care Assistant
Headstart Employment
2023.07 - 2023.10
- Personal care
- Offering companionship and emotional support
- Monitoring and carry out basic health checks
- Preparation and serving of meals
- Entering logs/writing daily report
- Medication prompt
- Budgeting and assisting clients with shopping.
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment
Support Worker
Careplan24
2022.12 - 2023.10
- Undertaking laundry
- Booking and attending appointments with clients
- Medication Prompt.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
Care Assistant
Marego Limited
2022.11 - 2023.08
- Going on errands with clients to recreational centers
- Medication prompt.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Children Residential Support Worker
A.A Recruitment Health and Care Services
2023.04 - 2023.07
- Conducting risk assessment
- Booking and attending appointments with client
- Provide guidance and counseling and connect client with community program and support services
- Teaching and assisting client with meal preparation
- Attend to their practical, physical and emotional needs
- Entering daily logs/writing daily report.
- Handled emergency situations with a calm and focused demeanor, following established protocols to ensure resident safety.
- Conducted regular safety checks within the residential facility, identifying potential hazards and addressing them promptly.
- Assisted in the development of individualized care plans for improved resident outcomes and satisfaction.
- Managed challenging behaviors effectively through de-escalation techniques and crisis intervention strategies.
- Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
Assistant Health Information Officer
Akropong Government Polyclinic
2020.01 - 2022.10
- Recording bio data of patients who report at the hospital
- Making statistical presentation of all diseases reported at the hospital.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Improved overall department efficiency by streamlining processes and implementing new policies.
Mathematics Teacher
Mankranso Senior High School
2018.01 - 2019.12
- Preparation and delivery of Mathematics lessons.
- Established a positive learning environment by enforcing consistent discipline and using effective classroom management techniques.
- Improved students'' problem-solving abilities by incorporating real-life applications into mathematical concepts.
- Assessed submitted class assignments, determined grades, and reviewed work with struggling students to boost success chance.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Developed assessment tools for monitoring student progress, allowing for targeted support and intervention where needed.
Mathematics and Science Teacher
Rindzani Secondary School
2015.04 - 2017.12
- Preparation and delivery of Mathematics and Science lessons.
- Planned, prepared, and taught lesson plans, giving students individual support.
- Demonstrated positive and effective classroom management skills.
- Created interactive activities to engage student interest and curiosity in scientific concepts.
- Supported student comprehension of scientific principles through individualized instruction.
- Improved student comprehension by employing diverse teaching strategies and adapting lesson plans to meet individual needs.
- Served as a mentor and advisor for students interested in pursuing careers in science-related fields, guiding them through college applications and scholarship opportunities.
- Supported students in development of skills and strategies to become independent and successful learners.
Mathematics Teacher
Mankranso Senior High School
2011.09 - 2015.03
- Preparation and delivery of Mathematics Lessons.
- Increased parent involvement through consistent communication and involvement in school events, strengthening the home-school connection.
- Used data-driven instruction to tailor lesson plans, maximizing individual student growth and achievement.
Education
Online tutor courses certificate on all relevance aspect of care work -
Online
Online06.2024
Bachelor of Science - Mathematics And Statistics
University of Cape Coast
Cape Coast05.2011
Teacher certificate ‘A' - Teacher Education
E.P. College of Education
Bimbilla, Ghana06.2001
Senior Secondary School Certificate Examination - Science And Mathematics
Prempeh College
Kumasi01.1996
Skills
- Reliability and punctuality
- Adaptable and Flexible
- Patience and understanding
- Confidentiality and Privacy
- Emotional Resilience
- Professional boundaries
- Hygiene maintenance
- Housekeeping abilities
- Mobility Assistance
- Compassionate Care
- Feeding Assistance
References
1. Name: Emma Waller
Position: Business Director
Address: Hays Specialist Recruitment
Stoke-on-Trent
Contact: +441782958910/ +447718117975
Email: Tempworkereference@hays.com
2. Name: Louise Chamberlain
Position: Manager
Address: Agnes and Arthur Care Home
Stoke-on-Trent
Contact: +441782811777
Email: info@agnesandarthur.co.uk
3. Name: Tendai Gatsi
Position: Support Worker
Address: Brighter Futures
Stoke-on-Trent
Contact: +447776478880
Email: Tendai.Gatsi@brighterfutures.org.uk
4. Name: Marie Oleary
Position: Line Manager
Address: Headstart Employment
Sutton, London
Contact: +442086429333/ +447787507635
Email: Marie@headstartemployment.com
Timeline
Care Assistant
Safe Harbor Nursing And Residential Care
2024.03 - Current
Tenancy Support Worker
Hays Recruitment Specialist
2023.10 - Current
Care Assistant
Headstart Employment
2023.07 - 2023.10
Children Residential Support Worker
A.A Recruitment Health and Care Services
2023.04 - 2023.07
Support Worker
Careplan24
2022.12 - 2023.10
Care Assistant
Marego Limited
2022.11 - 2023.08
Assistant Health Information Officer
Akropong Government Polyclinic
2020.01 - 2022.10
Mathematics Teacher
Mankranso Senior High School
2018.01 - 2019.12
Mathematics and Science Teacher
Rindzani Secondary School
2015.04 - 2017.12
Mathematics Teacher
Mankranso Senior High School
2011.09 - 2015.03
Online tutor courses certificate on all relevance aspect of care work -
Online
Bachelor of Science - Mathematics And Statistics
University of Cape Coast
Teacher certificate ‘A' - Teacher Education
E.P. College of Education
Senior Secondary School Certificate Examination - Science And Mathematics
Prempeh College
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