Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Michael Whittle

Sales Executive

Summary

Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills within a sales environment. Focused on maximizing business success by capitalizing on sales and service opportunities.

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

12
12
years of professional experience
1
1
Language

Work History

Sales Executive

EE INBOUND
Wigan, WGN
03.2022 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Utilized internal lead referral tools to solicit new business opportunities and contacts.
  • Stayed current on company offerings and industry trends.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Kept detailed records of daily activities through online customer database.
  • Achieved or exceeded company-defined sales quotas.
  • Recorded accurate and efficient records in customer database.
  • Presented professional image consistent with company's brand values.
  • Set and achieved company defined sales goals.
  • Contributed to team objectives in fast-paced environment.
  • Negotiated prices, terms of sales and service agreements.
  • Maintained current knowledge of evolving changes in marketplace.
  • Informed customers of promotions to increase sales productivity and volume.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Sales Associate

N/A
Manchester, MAN
03.2019 - 06.2019
  • Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
  • Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
  • Delivered prepared sales pitch from script and persuaded potential customer to purchase product or service.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
  • Followed up with customers to solicit further sales.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Recorded and updated customer information in online systems.
  • Informed current and prospective customers of promotions and new or upgraded products.

Sales Executive

Webhelp
Warrington
01.2018 - 12.2018
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Handled difficult calls in a fast paced environment
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Presented professional image consistent with company's brand values.
  • Stayed current on company offerings and industry trends.
  • Set and achieved company defined sales goals.
  • Negotiated prices, terms of sales and service agreements.
  • Recorded accurate and efficient records in customer database.
  • Engaged with customers to build rapport and loyalty.

Sales Associate

Allay Claims
Widnes, Merseyside
03.2017 - 08.2017
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Contributed to team objectives in fast-paced environment.
  • Set and achieved company defined sales goals.
  • Engaged with customers to build rapport and loyalty.
  • Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
  • Delivered prepared sales pitch from script and persuaded potential customer to purchase product or service.

Door-to-Door Sales Representative

PerDM
Liverpool, LIV
06.2011 - 10.2013
  • Traveled by foot to deliver and sell broadband services.
  • Used scripts or persuasive sales techniques to convince clients in purchasing products.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Completed documentation smoothly to finalize sales.

Education

GCSEs -

St Cuthbert's Catholic High School
St Helens
01.2005 - 2010.08

Skills

    Sales expertise

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Timeline

Sales Executive

EE INBOUND
03.2022 - Current

Sales Associate

N/A
03.2019 - 06.2019

Sales Executive

Webhelp
01.2018 - 12.2018

Sales Associate

Allay Claims
03.2017 - 08.2017

Door-to-Door Sales Representative

PerDM
06.2011 - 10.2013

GCSEs -

St Cuthbert's Catholic High School
01.2005 - 2010.08

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Michael WhittleSales Executive