Summary
Work history
Education
Skills
Affiliations
References
Timeline
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Michael Wheeler-Collins

Nantwich,Cheshire

Summary

A dedicated professional with a strong focus on client relations and customer service, demonstrating precision under pressure and decision-making confidence. Known for taking initiative to enhance operational efficiency and drive results. Passionate about catering and hospitality and providing an exceptional customer experience.

Work history

Administrative assistant

HMJ Management Consultants Limited
Nantwich , Cheshire
2025.06 - 2025.09
  • Supported accurate record-keeping with proficient data entry skills.
  • Improved customer satisfaction through prompt response to email and phone queries.
  • Interacted professionally with clients providing excellent service at all times.
  • Handled sensitive information discreetly maintaining high level confidentiality at all times.
  • Updated company databases by inputting new employee contact information and employment details.
  • Initiated purchase orders for office supplies ensuring cost-effective procurement.
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Supported staff with administrative needs for photocopying, faxing and filing.
  • Arranged filing systems for easy use and retrieval by personnel.
  • Kept adequate office supplies on hand to support staff and business requirements.

Education

GCSEs -

Brine Leas High School
UK
2020.09 - 2025.06

Hospitality & Catering

Cheshire College South and West
UK
2026.09 -

Skills

  • Client relations
  • Decision-Making confidence
  • Precision under pressure
  • Initiative taking
  • Customer Service

Affiliations

  • Baking, travelling.

References

References available upon request.

Timeline

Hospitality & Catering

Cheshire College South and West
2026.09 -

Administrative assistant

HMJ Management Consultants Limited
2025.06 - 2025.09

GCSEs -

Brine Leas High School
2020.09 - 2025.06
Michael Wheeler-Collins