Michael Walker
Chorley,Lancashire
Summary
I am hard working and motivated, always willing to learn and develop new skills, I work well as an individual or as part of a team and always go the extra mile, loyal and friendly. I also have a passion for Travel and like to book holidays that wow customers
Offering strong communication and negotiation skills, coupled with deep understanding of customer service and sales processes. Knowledgeable about building relationships, meeting sales targets, and providing tailored solutions to clients. Ready to use and develop leadership, strategic planning, and customer engagement skills in various roles.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
24
24
years of professional experience
18
18
years of post-secondary education
Work history
Car sales Manager
MDC Autos
Chorley, Lancashire
2015.06 - 2025.05
- Executed daily responsibilities with accuracy and efficiency.
- Acquired and applied new skills to enhance productivity.
- Delivered tasks punctually, meeting stringent deadlines.
- Resolved customer issues, boosting satisfaction levels.
- Maintained showroom cleanliness and vehicle presentation to ensure professionalism.
- Managed business operations during owner absences or illness.
- Arrived on time and prepared for work consistently.
- Worked flexible hours, including weekends and bank holidays.
Full Time Parent
N/A
Chorley, Lancashire
2012.10 - 2015.05
Travel agent
Althams Travel
Chorley, Lancashire
2001.06 - 2014.03
- Managed client complaints professionally, restoring trust and confidence.
- Built lasting relationships with clients, fostering loyalty and repeat business.
- Enhanced customer satisfaction by providing accurate travel advice and recommendations.
- Tailored bespoke holiday packages for memorable experiences.
- Facilitated smooth booking processes to guarantee seamless travel experiences.
- Collaborated with hotels and airlines for affordable package deals.
- Conducted market research to stay abreast of industry trends.
- Always went the extra mile to make customers dreams come true
- specialised in Cruise
Travel sales executive
Cruise 118
Chorley, Lancashire
2011.03 - 2012.10
- Managed client complaints professionally, restoring trust and confidence.
- Built lasting relationships with clients, fostering loyalty and repeat business.
- Enhanced customer satisfaction by providing accurate travel advice and recommendations.
- Tailored bespoke holiday packages for memorable experiences.
- Facilitated smooth booking processes to guarantee seamless travel experiences.
- Collaborated with hotels and airlines for affordable package deals.
- Conducted market research to stay abreast of industry trends.
- Always went the extra mile to make customers dreams come true
- specialised in Cruise
Bar manager
Park Hall Night Club
Chorley, Lancashire
2002.10 - 2009.10
- Promoted special offers and events via social media platforms boosting brand visibility.
- Monitored stock levels to avoid any potential shortages during peak hours.
- Improved staff performance through regular feedback sessions and training programmes.
- Maintained a clean and hygienic environment, improving overall ambiance of the bar.
- Managed a team of 10 Staff
- Fostered positive relationships with customers enhancing their loyalty towards the establishment.
- Scheduled weekly rosters for staff allocation optimising resources efficiently.
- Oversaw general maintenance of bar equipment resulting in fewer operational disruptions.
- Mentored junior staff members fostering a supportive work atmosphere.
Education
GCSEs - secondary Education
Southlands High School
Chorley, Lancashire 1996.07 - 2001.06
NVQ Level 1,2 and 3 travel and tourism -
Althams Travel
Chorley, Lancashire 2001.06 - 2014.03
Personal Alcohol Licence - Pub Managment
Personal Licence
Chorley, LancashireSkills
- Calm under pressure
- Problem-solving
- Communication skills
- Team building
- Strategic planning
- Leadership
- Inventory management
- Upselling
Affiliations
I like to travel and spend time with Family
References
References available upon request.
Timeline
Car sales Manager
MDC Autos
2015.06 - 2025.05
Full Time Parent
N/A
2012.10 - 2015.05
Travel sales executive
Cruise 118
2011.03 - 2012.10
Bar manager
Park Hall Night Club
2002.10 - 2009.10
Travel agent
Althams Travel
2001.06 - 2014.03
NVQ Level 1,2 and 3 travel and tourism -
Althams Travel
2001.06 - 2014.03
GCSEs - secondary Education
Southlands High School
1996.07 - 2001.06
Personal Alcohol Licence - Pub Managment
Personal Licence