Summary
Overview
Work history
Education
Skills
Volunteering experience
References
Timeline
Generic

MICHAEL TIRITAS

London

Summary

Diverse experience in the non-profit, voluntary sector with a professional, customer-centred, holistic approach to learning and development. Passion for engaging people in their need to increase their social inclusion to improve their health and wellbeing, resilience and thus maintain a positive lifestyle.

Overview

16
16
years of professional experience
20171
20171
years of post-secondary education

Work history

Volunteer and Activities Coordinator and Manager

Manor Gardens Welfare Trust
London
01.2024 - 01.2025
  • Secured 500% growth in volunteer numbers through strategic initiatives.
  • Created inclusive co-production forums that fostered active stakeholder engagement.
  • Built positive relationships with clients to encourage continued class attendance.
  • Developed strong partnerships with community organisations and stakeholders.
  • Liaised effectively to align volunteer projects with community requirements.
  • Encouraged cultural tolerance through diverse arts and cultural initiatives.
  • Assessed effectiveness and participation levels for social events and activities programme regularly.

Digital Inclusion Worker & Online Club Coordinator

Newham New Deal Partnership (NNDP)
Hackney, Newham And Tower Hamlets, Hackney
09.2020 - 01.2024
  • Created strong partnerships with local organisations to drive impactful digital skills initiatives.
  • Designed digital life skills programmes in 3 boroughs for diverse individual and group needs.
  • Executed person-centred learning strategies for older adults supported by volunteers.
  • Managed recruitment, training, and oversight of 12 volunteers to ensure effective programme delivery.

Digital Inclusion Coordinator

Cardinal Hume Centre
London
01.2016 - 08.2020
  • Implemented interactive digital skills programme that included workshops, one-on-one sessions, and online resources.
  • Assessed learners' digital abilities, set clear objectives, and introduced monitoring frameworks.
  • Supported volunteer management by organising supervision meetings to boost engagement levels.
  • Inducted 20 volunteers to ensure strong participation in service initiatives and commitment.
  • Collaborated with organisational teams to develop new partnerships and service level agreements.
  • Participated in focus groups focused on improving strategies for enhancing digital inclusion.

Campaign Organiser

Hubbub UK & Gumdrop Limited
City Of Westminster
05.2015 - 12.2015
  • Increased public awareness and perspectives through research and interviews as part of environmental litter campaigns

Social Media and IT Tutor

Wandsworth and Westminster Mind
City Of Westminster
02.2015 - 12.2015
  • Conducted comprehensive coaching sessions focused on online safety and social networking.
  • Guided beginners in building confidence for effective online browsing and social media usage.
  • Facilitated supportive Personal Development groups for 3 LGBTQ+ groups.

Executive Marketing Assistant

Nudge Associates Limited
London, England
10.2014 - 03.2015
  • Leveraged client databases to distribute marketing materials efficiently.
  • Supported online marketing initiatives, fostering communication between Nudge Associates and clients.

Social Media Consultant

Niume Limited
London, England
03.2013 - 05.2014
  • Established social listening strategy harnessing social media scheduling tools to boost follower numbers.

Health and Wellbeing Facilitator

Living Well CIC
Hammersmith, Hammersmith and Fulham
02.2013 - 10.2013
  • Implemented health and wellbeing programmes focused on peer support and mindfulness strategies.
  • Guided 6 coaching sessions centred on goal-setting and action planning for better long-term condition management.
  • Created feedback systems to identify solutions and boost participant engagement.
  • Addressed sensitive subjects with care, upholding a respectful atmosphere for dialogue.

Marketing and Communications Coordinator

Trees for Cities
Lambeth
09.2008 - 03.2013
  • Executed 5 campaigns, including ‘The Great Trees of London' and ‘Edible Playground', resulting in celebrity endorsements.
  • Worked alongside Time Out on their book about London's tree heritage.
  • Developed charity's first digital quarterly magazine while producing annual reports and promotional publications.
  • Collaborated with web designers to generate literature for external stakeholders.
  • Founded web development champions forum to encourage collaboration across teams.
  • Oversaw marketing budget management, invoicing processes, and formulation of new key performance indicators.
  • Enhanced charity's online visibility through robust social media strategies.

Education

Professional Certificate in Social Media - Credit

Institute of Direct and Digital Marketing (IDM)
London

Executive Diploma in Digital Business - Digital Business

Academy of Digital Business Leaders
London

Dementia Care Training - Dementia

CPD Online College
London

Certificate in Lean Organisation Management Techniques - Lean Organisation Management Techniques

NCFE
London

Certificate in Lean Organisation Management Techniques - Lean Organisation Management Techniques

NCFE
London

Foundation Diploma in Digital Marketing - Digital Marketing

Shaw Academy
London

Intermediate Diploma in Learning and Development - Learning and Development

CIPD
London

European Computer Driving Licence (ECDL) Level 1 and 2 - IT

Open IT Training
UK

Certificate in Online Learning Facilitation - Online Learning Facilitation

Learning & Performance Institute (LPI)
UK

Friends Against Scams Practitioner E-learning - Online Safety

National Trading Standards
UK

Certificate in Equality and Diversity - Equality and Diversity

NCFE

Skills

    Design skills using Canva

    Communication excellence

    Cultural competence

    Detail orientation

    Development of training programs

    Interpersonal communication skills

    Engagement with communities and stakeholders

    Project management proficiency

    Facilitating learning opportunities

    Leadership in team settings

    Microsoft Office Suite expertise

    Volunteer recruitment methods

Volunteering experience

  • Food Bank Volunteer, Holy Trinity Stroud Green Food Bank, 2022, Distributed food donations to local people in need.
  • Stakeholder Engagement and Online Editorial Manager, Trvst, 2020, Conducted outreach with global changemakers, uploading and editing content.
  • Campaign organiser, Greater London National Park City, 2016, Marketed a campaign on social media for London to acquire National Park status.
  • Course Catalyst, Social Entrepreneurship, Acumen, 2015, Active Catalyst: responded to students in the forums and gave learning support.
  • Social Media Volunteer, Young Trustees' Week, 2015, Promoted and marketed the event as part of young trustees' week to recruit young charity trustees.
  • General Volunteer, Crisis at Christmas, 2014-2015, Provided a day centre service for guests and a safe space to learn, socialise, and access services.

References

References available upon request.

Timeline

Volunteer and Activities Coordinator and Manager

Manor Gardens Welfare Trust
01.2024 - 01.2025

Digital Inclusion Worker & Online Club Coordinator

Newham New Deal Partnership (NNDP)
09.2020 - 01.2024

Digital Inclusion Coordinator

Cardinal Hume Centre
01.2016 - 08.2020

Campaign Organiser

Hubbub UK & Gumdrop Limited
05.2015 - 12.2015

Social Media and IT Tutor

Wandsworth and Westminster Mind
02.2015 - 12.2015

Executive Marketing Assistant

Nudge Associates Limited
10.2014 - 03.2015

Social Media Consultant

Niume Limited
03.2013 - 05.2014

Health and Wellbeing Facilitator

Living Well CIC
02.2013 - 10.2013

Marketing and Communications Coordinator

Trees for Cities
09.2008 - 03.2013

Professional Certificate in Social Media - Credit

Institute of Direct and Digital Marketing (IDM)

Executive Diploma in Digital Business - Digital Business

Academy of Digital Business Leaders

Dementia Care Training - Dementia

CPD Online College

Certificate in Lean Organisation Management Techniques - Lean Organisation Management Techniques

NCFE

Certificate in Lean Organisation Management Techniques - Lean Organisation Management Techniques

NCFE

Foundation Diploma in Digital Marketing - Digital Marketing

Shaw Academy

Intermediate Diploma in Learning and Development - Learning and Development

CIPD

European Computer Driving Licence (ECDL) Level 1 and 2 - IT

Open IT Training

Certificate in Online Learning Facilitation - Online Learning Facilitation

Learning & Performance Institute (LPI)

Friends Against Scams Practitioner E-learning - Online Safety

National Trading Standards

Certificate in Equality and Diversity - Equality and Diversity

NCFE
MICHAEL TIRITAS