Summary
Overview
Work history
Education
Skills
Certification
Websites
Affiliations
References
Timeline
Generic

Michael Tickle

Glasgow,Lanarkshire

Summary

Ambitious and customer focused Solutions Engineer with a track record of delivering technical presentations, building strong client relationships, and driving multi-architecture sales opportunities. Skilled in aligning customer needs with innovative cybersecurity, networking, and cloud solutions, and experienced in working closely with channel partners to expand market reach. Adept at managing end-to-end sales cycles, from prospecting and solution design to technical validation and closing. Highly adaptable, competitive, and driven, with a deep understanding of cybersecurity trends and a commitment to helping customers strengthen their security posture.

Overview

12
12
years of professional experience
10
10
years of post-secondary education
1
1
Certification

Work history

Solutions Engineer

Cisco
Glasgow, UK
11.2021 - 08.2025
  • Played a key role in the best performing team in the UK that exceeded fiscal year sales goals by 110%, driving new opportunities and strengthening customer security postures.
  • Key team member to the success of the newly formed Challenger Select patch and managed to grow the business 86% YoY growth
  • Managed partner and customer inquiries, including product and licensing queries, while providing proactive support and creating calls for discussions on Cisco's solutions
  • Created and delivered end-to-end product demos across Cisco's portfolio, including Networking, Security and Wireless products, to drive multi-architecture demand and generate new leads.
  • Developed technical expertise and presentations for Cisco solutions such as Cisco Security Suites, Duo, ThousandEyes, and Catalyst Centre, tailoring content to meet customer needs.
  • Collaborated with many different teams to work through RFP's, generate a Bill of Materials and design tailored solutions for customer and partner networks.
  • Shadowed senior engineers on customer calls, gaining insights into partner-facing solutions and deepening knowledge of the partner ecosystem.
  • Contributed to proof-of-concept projects, including a network migration, demonstrating my ability to meet client demands across various technical environments.
  • Coordinated cross-functional teams for efficient project completion.
  • Identified potential opportunities by monitoring market trends and competitors' strategies.

Electrical Enclosures Assembler

Dron & Dickson
Aberdeen, UK
10.2018 - 11.2021
  • Compex trained
  • Building certified electrical junction boxes
  • Maintaining safe operation of all tools and machinery
  • Operating and programming of a CNC machine
  • Communicating with clients
  • Working as part of a team
  • Qualified First Aider

Biomass Technician

Puffin Pellets
Insch, UK
02.2016 - 10.2018
  • Servicing and maintenance of biomass, pellet and wood-chip boilers
  • Delivery of parts, pellets through Scotland
  • General yard maintenance including use of forklifts and tele handlers
  • Customer relationship management

Sales Assistant

The Co-Operative
Kemnay, UK
08.2013 - 09.2016
  • Cash handling
  • Stock management
  • Customer service

Education

BSc - Cyber Security

Glasgow Caledonian University
Glasgow, Glasgow City
09.2023 - 08.2025

Higher National Diploma - Information Technology and Telecommunication Professionals

QA
Glasgow
05.2022 - 08.2023

Higher National Certificate - Mechanical Engineering

North East Scotland College
Aberdeen, Aberdeen City
09.2015 - 05.2016

A-Levels -

Kemnay Academy
Aberdeen, Aberdeen City
08.2008 - 05.2014

Skills

  • Rapport building
  • Technical Presentations & Demos
  • Customer-Focused Mindset
  • Problem Solving & Strategic Thinking
  • Adaptability & Learning
  • Innovative thinking

Certification

CCNA


BSc Cyber Security



Affiliations

  • Golf
  • Football
  • Rugby
  • F1
  • Socialising

References

References available upon request.

Timeline

BSc - Cyber Security

Glasgow Caledonian University
09.2023 - 08.2025

Higher National Diploma - Information Technology and Telecommunication Professionals

QA
05.2022 - 08.2023

Solutions Engineer

Cisco
11.2021 - 08.2025

Electrical Enclosures Assembler

Dron & Dickson
10.2018 - 11.2021

Biomass Technician

Puffin Pellets
02.2016 - 10.2018

Higher National Certificate - Mechanical Engineering

North East Scotland College
09.2015 - 05.2016

Sales Assistant

The Co-Operative
08.2013 - 09.2016

A-Levels -

Kemnay Academy
08.2008 - 05.2014

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Michael Tickle