Holly Webster
Sales Coordinator
175 Abberley Avenue
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Sales Coordinator
Kimal PLC
10.2023 - Current
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Managed a diverse portfolio of accounts/distributors in Europe, ensuring timely communication and effective problem resolution.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Increased sales revenue by developing and implementing effective sales strategies.
- Facilitated a smooth onboarding experience for new hires within the sales department by conducting training sessions on company products/services information systems.
Customer Service Representative German and French
Southco Manufacturing
07.2022 - Current
- Working with other teams within the business to provide the best service possible.
- Using CRMs and SAP proficiently within one month.
- Paid attention to detail while completing assignments.
- Adaptability. Being moved to different teams when they were over capacity.
- Answered constant flow of customer calls with minimal wait times.
- Processed customer service orders promptly to increase customer satisfaction.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Investigated and resolved accounting, service and delivery concerns.
Account Executive
Advanced
06.2022 - 07.2022
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Executed successful sales strategies to convert leads into customers.
- Managed sales cycle to maintain solid customer base.
Business Development Executive
Advanced
06.2021 - 05.2022
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Identified revenue opportunities by collaborating with distribution
- Contributed to industry events and trade shows to showcase products and gather industry intelligence.
Customer Service Associate
Onestore
05.2019 - 09.2019
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Bachelor of Arts - Dual Languages - German & French
University of Hull
Hull 10.2016 - 05.2021
Skills
Customer communication
Sales reporting
Goals and performance
Sales expertise
Medical Product portfolio knowledge
Sales strategies
Account management
Timeline
Sales Coordinator
Kimal PLC
10.2023 - Current
Customer Service Representative German and French
Southco Manufacturing
07.2022 - Current
Account Executive
Advanced
06.2022 - 07.2022
Business Development Executive
Advanced
06.2021 - 05.2022
Customer Service Associate
Onestore
05.2019 - 09.2019
Bachelor of Arts - Dual Languages - German & French
University of Hull
10.2016 - 05.2021
Similar Profiles
Gurjeet kaur KheraGurjeet kaur Khera
Production Operative at KimalProduction Operative at Kimal
Pakorn NetayarakPakorn Netayarak
Head of Operating Department at Sabuy Technology PLC., Sabuy Solution PLC.Head of Operating Department at Sabuy Technology PLC., Sabuy Solution PLC.
Chinukwe ChandaChinukwe Chanda
Manager: Forensic Investigations at Absa Bank Zambia Plc (formerly Barclays Bank Zambia Plc)Manager: Forensic Investigations at Absa Bank Zambia Plc (formerly Barclays Bank Zambia Plc)
Ahaoma EsochaghiAhaoma Esochaghi
RN Charge Nurse at River Edge Behavioral HealthRN Charge Nurse at River Edge Behavioral Health
NAGHMEH MOHAMMADINAGHMEH MOHAMMADI
Interpreter at RCCG CHURCHInterpreter at RCCG CHURCH