Michael Slattery
Rochdale,Lancashire
Summary
Dedicated Professional experienced in technical aptitude and bespoke solution development. Ensured safe working practices and effective organisation while demonstrating reliability and resilience under stress. Excelled in client communication and independent job management across various sectors, consistently meeting deadlines and maintaining compliance with standards.
Overview
8
8
years of post-secondary education
25
25
years of professional experience
Work history
Gas fitter and plumber
Self employed
Rochdale, Lancashire
2005.09 - Current
- Ensured safety by meticulously following gas fitting procedures and protocols.
- Inspected and tested pipes for safe operation of gas appliances.
- Optimised heating system set-up, enhancing energy efficiency for clients.
- Performed routine services on boilers, resulting in increased longevity.
- Responded promptly to emergency calls, resolving issues effectively and minimising client downtime.
- Adhered strictly to health and safety regulations whilst performing tasks.
- Collaborated with tradespeople on-site to ensure seamless project execution., fostering a collaborative work environment.
- Delivered exceptional customer service during home visits, ensuring satisfaction and trust.
- Responded promptly to emergency calls, resolving issues effectively and minimising client downtime..
- Managed project timelines effectively to meet all deadlines. and timescales and liaised with managers and customers for schedule changes.
Apprentice gas engineer
Rochdale Boroughwide Housing
Rochdale, Lancashire
2001.09 - 2005.09
- Performed emergency repairs, providing peace of mind for customers.
- Carried out routine maintenance, extending appliance and system life span.
- Communicated with clients about repairs and upgrades, ensuring understanding and satisfaction.
- Attended out-of-hours calls promptly to maintain excellent service provisions.
- Supported senior engineers on projects, gaining hands-on training and enhancing collaboration.
- Worked closely with team members to complete large projects efficiently.
- Exhibited a strong work ethic while tackling demanding tasks in a fast-paced environment. whilst working in challenging environments.
Education
NVQ Level 3 - Gas Services
North Trafford College
Trafford Park, Trafford 2001.09 - 2004.07
GCSEs -
Bury Grammar School
Bury, Manchester 1995.09 - 2000.07
Skills
- Technical aptitude
- Safe working practices
- Bespoke solution development
- Decision-Making competence
- Meticulous organisation
- Schedule planning
- Customer relations
- Interpersonal communication
- Reliability and punctuality
- Resilience under stress
- Professionalism and poise
- Professional integrity
Affiliations
- I'm a keen walker, and like to explore new places with my dog.
- A big football fan, with a season ticket at Manchester United.
- I enjoy cycling, off road, and try to ride as often as possible.
- I love music, and go to as many concerts as I can. Most recently Lytham Festival.
Timeline
Gas fitter and plumber
Self employed
2005.09 - Current
Apprentice gas engineer
Rochdale Boroughwide Housing
2001.09 - 2005.09
NVQ Level 3 - Gas Services
North Trafford College
2001.09 - 2004.07
GCSEs -
Bury Grammar School
1995.09 - 2000.07