Michael Sims
Hemel Hempstead,Hertfordshire
Summary
Professional driver with a strong focus on safety consciousness and customer service. Demonstrates exceptional skills in driving under adverse conditions, punctuality, and reliability. Proficient in basic vehicle diagnostics, maintenance excellent interior and exterior cleaning, and buffing. Holds a professional driving licence with a thorough understanding of road laws. Known for taking initiative and ensuring vehicles are well-maintained and safe for operation. Career goal includes advancing within the transportation industry while continually enhancing driving expertise and customer satisfaction.
Overview
32
32
years of professional experience
1
1
Certification
Work history
Driver and Cleaner
Roy Chapman's Ltd
Tring, Hertfordshire
10.2009 - 11.2025
- Adhered strictly to traffic laws, reduced risk of accidents.
- Enhanced customer satisfaction with prompt and courteous delivery service.
- Followed route schedules, improved punctuality.
- Managed time efficiently to meet all delivery deadlines.
- Maintained vehicle cleanliness to high professional standard.
- Interacted with customers pleasantly and professionally, delivering first-class care and service.
- Cleaned vehicle's interior and exterior to meet high presentation standards.
Recovery Driver and Cleaner
Kia Motors
Chipperfield, Hertfordshire
05.2004 - 10.2009
- Provided clear communication for smooth liaising between roadside services and customers.
- Assisted in swift vehicle recoveries to minimise disruption to traffic flow.
- Operated heavy machinery for complex vehicle recoveries, showcasing technical expertise.
- Managed diverse work schedule, ensuring availability for urgent emergency calls.
- Enhanced client satisfaction through courteous and prompt service during vehicle recoveries.
- Demonstrated high level of adaptability by managing various types of vehicle recoveries.
Delivery driver
City Plumbing (Plumbing base)
Watford, Hertfordshire
04.2003 - 05.2004
- Communicated effectively with dispatch team to ensure timely deliveries.
- Improved client satisfaction by delivering packages promptly and accurately.
- Coordinated delivery schedules for optimum time management.
- Ensured safety by regular vehicle inspections and maintenance.
- Navigated various routes efficiently, leading to increased route coverage.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Provided excellent customer service, enhancing company reputation.
Driver & Cleaner
Mercedes-Benz
Watford, Hertfordshire
04.1994 - 04.2003
- Managed time efficiently to meet all delivery deadlines.
- Handled customer complaints professionally, resulted in improved client relations.
- Performed daily vehicle inspections to ensure safety.
- Maintained vehicle cleanliness to professional standards.
- Kept accurate records of all deliveries successful and unsuccessful .
- Adhered strictly to traffic laws, reduced risk of accidents.
Skills
- Drive in adverse conditions
- Punctuality and reliability
- Basic vehicle diagnostics
- Understanding of road laws
- Professional driving licence
- Vehicle maintenance
- Excellent interior & exterior cleaning
- Vehicle buffing
- Safety consciousness
- Initiative taking
- Customer Service
Affiliations
- Football
- Gardening
- Long Walks
- Holiday Cruises
- Spending time with friends and family
Accomplishments
- Company bonuses for job recognition and merit.
- Multiple pay rises for going the extra mile.
Certification
Full Clean Licence
References
References available upon request.
Timeline
Driver and Cleaner
Roy Chapman's Ltd
10.2009 - 11.2025
Recovery Driver and Cleaner
Kia Motors
05.2004 - 10.2009
Delivery driver
City Plumbing (Plumbing base)
04.2003 - 05.2004
Driver & Cleaner
Mercedes-Benz
04.1994 - 04.2003