Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Michael Sammy

Basildon,Essex

Summary

Dedicated and flexible professional with a strong background in retail, demonstrating excellence in verbal and oral communication. Adept at providing exceptional customer service, managing office equipment, and utilising computer literacy to enhance operational efficiency. Proven team player with a keen attention to detail, proficient in telephone etiquette and time management. Creative thinker with problem-solving skills, committed to delivering high-quality results while maintaining a hard-working attitude. Career goal: To leverage extensive retail and administrative experience and customer service expertise in a dynamic role that fosters professional growth and development.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Office cleaner

Scania GB, Purfleet ( Excellerate Services)
Purfleet, Thurrock
02.2024 - Current
  • Performed minor repairs around the office to avoid disruptions in workflow.
  • Promoted professional appearance of office with regular cleaning tasks.
  • Ensured safe workspace by removing potential hazards from office floor.
  • Managed waste disposal responsibly promoting an eco-friendly work environment.
  • Contributed to healthy working conditions with thorough desk sanitisation.
  • Replenished stationery items when required, ensuring smooth operation of office activities.
  • Coordinated well with other staff members whilst performing duties to maintain harmony.

Customer assistant

Adundam Lawal Store Ventures
Lagos, Nigeria
01.2022 - 10.2023
  • Provided shopping advice based on customer needs fostering an engaging shopping experience.
  • Provided excellent customer service to ensure repeat business.
  • Cross-sold related products at the point of purchase boosting overall sales volumes.
  • Communicated daily offers to customers, promoting in-store deals and discounts.
  • Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
  • Stocked shelves regularly for easy access to products by customers.

Store cleaner

Adundam Lawal Store Ventures
Lagos, Nigeria
11.2020 - 12.2021
  • Adhered strictly to company's health and safety regulations whilst performing tasks.
  • Assisted in minor repair works around the store, ensuring smooth operations.
  • Business flourished due to neatness maintained inside and outside the store premises.
  • Managed inventory of cleaning supplies efficiently to prevent shortages.
  • Maintained cleanliness of store to create a safe, clutter-free environment for customers.
  • Worked quickly to complete cleaning within allotted timeframes.

Education

Higher National Diploma - Insurance

The Polytechnic, Ibadan
Nigeria

Skills

  • Verbal and oral communication excellence
  • Customer service oriented
  • Office equipment care
  • Computer literacy
  • Team player
  • Attention to detail
  • Telephone etiquette
  • Time Management
  • Creative thinking and problem solving
  • Retail experience
  • Flexible and hard-working

Certification

  • Customer Service & Relationship Management

Skillsedge Consulting Ltd Abuja. 2021 - Present


  • Human Resource Management

Skillsedge Consulting Ltd Abuja. 2021 - Present

References

References available upon request.

Timeline

Office cleaner

Scania GB, Purfleet ( Excellerate Services)
02.2024 - Current

Customer assistant

Adundam Lawal Store Ventures
01.2022 - 10.2023

Store cleaner

Adundam Lawal Store Ventures
11.2020 - 12.2021

Higher National Diploma - Insurance

The Polytechnic, Ibadan

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Michael Sammy