Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Michael Reader

Walsall,West Midlands

Summary

Hardworking transport professional with proven skills in completing prompt, accurate heavy-goods delivery services. Autonomous and reliable, consistently meeting daily route demands. Physically fit for safe, secure manual lifting and loading.


References available upon request.

Overview

12
12
years of professional experience

Work History

HGV Class 2 Driver

Hopwells
Brownhills, Walsall
06.2022 - Current
  • Consistently reporting any vehicle faults or product discrepancies, in order to swiftly rectify, leading to a reduction on downtime.
  • Performed numerous full load and multi-drop deliveries, of fresh and frozen food, consistently working within company targets.
  • Conducted Daily Vehicle Checks to ensure vehicle roadworthiness.
  • Maintained clean, compliant company vehicles, performing interior and exterior washing and safety inspections.
  • Executed customer order deliveries accurately and efficiently, exceeding service expectations.
  • Drove vehicles responsibly and safely, following British and EU Road transport regulations.
  • Reduced vehicle running costs by adopting fuel-efficient driving techniques.
  • Reacted calmly and appropriately in emergency situations.
  • Updated customers of service delays for optimized clarity on delivery times.
  • Used handball techniques for smooth loading and unloading of fresh and frozen products.
  • Planned and navigated routes using excellent road network knowledge.
  • Maneuvered and parked vehicles safely, using hazard control.
  • Completed delivery documentation promptly for clear, up-to-date records.
  • Always pre-planning and preparing route and delivery orders for the day, in order to make sure of smooth operation and consistent delivery of customers orders, in line with customer expectations.
  • Provided flexible working patterns, covering early morning, late night shifts, weekends and bank holidays to meet coverage needs for the business.

Delivery Driver

Love Joe's
Aldridge, Walsall
10.2019 - 06.2022
  • Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
  • Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
  • Ensured timely, error-free daily deliveries of anything between 20 - 30 delivery drops a day, covering large geographical areas.
  • Completed and submitted daily operations logs and paperwork for well-maintained delivery records.
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
  • Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
  • Processed payments accurately and efficiently.
  • Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
  • Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Reported delivery goods and document errors to management, enabling prompt resolution.
  • Provided flexible working patterns, covering overnight shifts during peak periods to meet coverage needs.
  • Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
  • Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
  • Obtained signatures on invoices and consignment paperwork, maintaining clear records of customer delivery confirmation.

Recruitment Coordinator

Buzz Bingo
Nottingham, Nottinghamshire
03.2011 - 07.2019
  • Reliably met internal customers requirements by working closely with recruitment manager and hiring managers to conduct recruitment needs analysis and actively source suitable candidates.
  • Reporting to recruitment manager, managed between 25-30 junior manager vacancies at any given time.
  • Identified costly inefficiencies throughout recruitment process to reduce cost-per-hire by 30% whilst improving recruitment funnel effectiveness.
  • Refined comprehensive induction plan for new starters and led successful retention plan.
  • Managed recruitment inboxes and Applicant Tracking System (ATS).
  • Oversaw preparation and strategic posting of accurate job adverts across retail, leisure and hospitality job sites including Indeed and Caterer to maximise reach.
  • Informed hiring managers and candidates of HR policies, procedures and practices and statutory requirements in relation to recruitment.
  • Maintained records of received documentation, application status and applicant correspondence.
  • Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
  • Maintained high suitability standards through diligent screening, interview and assessment processes.
  • Expertly negotiated salary requirements and finalised arrangements between hiring manager and candidate.
  • Wrote job description adverts for Indeed, Caterer and LinkedIn.
  • Improved recruitment processes by harnessing software to automate job advertising and slim down candidates through adoption of 'killer questions'.
  • Established positive relationships with prospective candidates through networking and regular communications.
  • Attracted top candidates using social media networking.
  • Optimised recruitment selection processes to improve efficiency.

Education

HGV Driving Licence Class II -

DVLA
03.2022 -

Driver CPC Qualification -

DVLA
03.2022 -

Digital Tachograph Driver Card -

DVLA
03.2022 -

Driving Licence -

DVLA
06.2007 -

Skills

  • Frozen and fresh goods loading and unloading
  • Long haul driving
  • Truck safety inspections
  • UK transportation laws
  • Vehicle defect reporting
  • Heavy lifting
  • Fuel-efficient driving
  • Digital tachograph operation
  • Loading and unloading
  • Road Traffic Act compliance
  • Working time regulations adherence
  • Route and schedule planning
  • Logbook maintenance

Timeline

HGV Class 2 Driver

Hopwells
06.2022 - Current

HGV Driving Licence Class II -

DVLA
03.2022 -

Driver CPC Qualification -

DVLA
03.2022 -

Digital Tachograph Driver Card -

DVLA
03.2022 -

Delivery Driver

Love Joe's
10.2019 - 06.2022

Recruitment Coordinator

Buzz Bingo
03.2011 - 07.2019

Driving Licence -

DVLA
06.2007 -

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Michael Reader