Michael Olorunyomi
Luton,Bedfordshire
Summary
Accomplished professional with a robust skill set in management, leadership, and financial oversight. Demonstrates strong organisational abilities and proficiency in Microsoft Office tools. Adept at client and customer relations, excelling in communication across diverse groups. Proven expertise in time management, teamwork, and proactive problem-solving. Experienced in Point of Sale systems, stock management, and handling customer complaints. Possesses musical talents including arranging, music reading, transcription, and improvisation.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Warehouse operative
Barker Ross
Bedford, Bedford
08.2024 - 12.2024
- Accurately packed and picked high-volume orders in fast-paced environments.
- Maintained quick pace to meet order deadlines, contributing to smooth dispatch activities.
- Worked effectively and efficiently to consistently achieve productivity targets and KPIs.
- Followed moving and handling procedures to minimise risk of injury when lifting and carrying weights of up to 20kg.
- Safely moved and stored stock to protect company assets.
- Kept up-to-date knowledge about packaging techniques for improved performance.
- Labelled packages correctly to facilitate proper delivery.
- Collaborated with team members, achieved efficient workflow in the warehouse.
- Communicated issues and incidents to supervisors, reducing backlogs with proactive responses.
- Completed basic maintenance on material handling equipment, minimising downtime with regular care.
Customer Service Assistant
BP Retail
Luton, Central Bedfordshire
09.2023 - 05.2024
- Arranging, rotating, and taking record of stocks on the shelf to ensure accountability and flow of market
- Communicating information and interacting with customers on how best to locate products for purchases
- Getting customers feedback with respect to products and how best to improve on services offered
- Working closely with team members to ensure proper division of labour and achieve the daily targets
- Relate complaints of customers, hazardous incidents, and averted casualties to the management and working on the solutions proffered
- Always ensure cleanliness of the store and safety of team members and customers
- Getting information from the security cameras for accurate and adequate description of occurrences and proper monitoring of sales
- Participating in events and required trainings for the improvement of customer service, job ethics, hospitality, and current market information
- Working various shift patterns with respect to customer service as prescribed by the management
- Checking out the purchases of customers and ensuring proper calculations and record of sales.
Warehouse Operative
YODEL (ALS Managed Services)
10.2022
- Regularly exceeded performance and productivity targets through accurate, efficient picking and packing.
- Transferred materials weighing up to 10kg above head using safe manual lifting techniques.
- Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
- Consistently complied with workplace health and safety measures to minimise operational risk.
- Transported pallets and heavy stock using forklift equipment.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
- Proactively assisted teams in heavy lifting and complex problem-solving tasks, improving operational efficiency.
- Understood warehouse product placement, enabling efficient picking and packing services.
- Scanned, sorted and diverted packages to appropriate warehouse departments for ease of access and accurate tracking.
Education
Master's degree in Music Production - Music
University of Hertfordshire
Bachelor's degree in Music - Music
Obafemi Awolowo University, Ile - Ife
Osun - State, Nigeria 04.2015 - 02.2020
WASSCE - Arts
Seventh-Day Adventist Grammar School, Ile-Ife
NigeriaSkills
- Good management and leadership skills
- Strong organizational skills, ability to multitask
- Financial management skill
- Proficiency in Microsoft packages including but not limited to office tools
- Excellent clients and customer relations with an ability to socialize with people of different races
- Written and oratory communication proficiency
- Time management efficiency
- Ability to work in a team and be proactive
- Point of Sale (POS) systems
- Stock management
- Customer relations
- Customer complaint management
- Shipping and receiving tasks
- Warehouse equipment handling
Certification
- Human Resources management - Alison (May 2020)
- Retail customer service assistant - Princes Trust UK (August 2023)
- Safety and hazard management - ALS managed Services (October 2022)
Custom
- Human relations and social interaction.
- Critical analysis.
- Documentation and keeping records.
- Music production.
Affiliations
- Reading about new places, watching documentaries
Languages
English
Fluent
Timeline
Warehouse operative
Barker Ross
08.2024 - 12.2024
Customer Service Assistant
BP Retail
09.2023 - 05.2024
Warehouse Operative
YODEL (ALS Managed Services)
10.2022
Bachelor's degree in Music - Music
Obafemi Awolowo University, Ile - Ife
04.2015 - 02.2020
Master's degree in Music Production - Music
University of Hertfordshire
WASSCE - Arts
Seventh-Day Adventist Grammar School, Ile-Ife
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