Summary
Overview
Work history
Education
Skills
Timeline
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MICHAEL OGG

MICHAEL OGG

Chorley,Lancashire

Summary

Inspiring and enthusiastic operations manager, who has experience working in a variety of positions within the logistics industry. Thrives on a high pressure, ever changing and challenging work environment. Detailed understanding and skills in finance management and working to achieve daily SLA's on a strict budget. Meticulous planning, team development and motivational abilities. Excellent attention to detail when looking after daily duties ensuring potential is not missed and driving maximum efficiency. Dedicated to ensuring teams are, driven focused and safe on the most optimum cost-efficient routing. Ensuring outstanding customer service at all levels. Incredibly eager to progress and develop as much as possible.

Overview

13
13
years of professional experience
5
5
years of post-secondary education

Work history

Operation Manager

Moving People Ltd
Oswaldtwistle
10.2023 - 11.2024
  • Developed and implemented transport plans to optimize delivery routes, reducing fuel costs and travel time.
  • Coordinated with suppliers, drivers, and customers to ensure timely and accurate delivery schedules.
  • Monitored and analysed transport operations data to identify areas for improvement and implemented corrective actions.
  • Ensured compliance with all transportation laws, regulations, and safety standards.
  • Managed and maintained the transport fleet, including scheduling regular maintenance and repairs.
  • Negotiated contracts and rates with external transport providers to achieve cost savings.
  • Utilized transport management software and tools to track shipments, monitor performance, and produce regular reports.
  • Led a team of drivers and logistics staff, providing training, support, and performance management.
  • Developed contingency plans to handle unexpected transport issues or delays.
  • Fostered a culture of continuous improvement within the transport team to enhance service quality and operational efficiency.
  • Developed organisational policies for administrative oversight and internal controls.
  • Led cross-functional teams, enhancing collaborative efforts and team unity.

Operations Manager

Yodel
Preston
04.2017 - 04.2023
  • Ensured daily performance targets and Service Level Agreements were consistently achieved with cost, efficiency, operational excellence, and customer satisfaction in mind.
  • Managed approximately 180 people, including van drivers, owner drivers, and in-house employees.
  • Supervised 3 shift managers and 2 relief managers to run a 24hr 6/7 day operation.
  • Provided appropriate training to all employees and meticulously monitored and reviewed the training matrix, ensuring HSE compliance.
  • Delivered 99.95% service efficiency daily through thorough planning and excellent communication on all levels.
  • Conducted daily meetings with teams, management, and provided regular updates and presentations to Directors and Key Stakeholders.
  • Achieved financial excellence for the depot by driving the handover to small vehicle couriers, resulting in savings of approximately £259,000 per annum.
  • Successfully landed £42,000 under budget and was one of only 4 depots in the country to achieve budget.
  • Responsible for recruitment and training across all shifts, conducting up to 220 interviews per week and organizing successful open days for recruitment.

Director

Northside Creative Ltd
Preston
03.2012 - 02.2018
  • Developed excellent relationships with clients ranging from small independent businesses to multinational companies, bringing their visions and custom requirements into reality.
  • Secured contracts with multiple high-profile clients for website development, custom CSS, search engine optimization, and social media management within a short timeframe.
  • Passionate about customer satisfaction, thrived on meeting new clients, and winning new contracts through confidence and superior services.
  • Successfully increased visits for one of the first contracts, Salford City Unison, with up to 2,000 visits in a month.
  • Completed website builds in 2-5 weeks, expediting tasks to meet deadlines when necessary.

Education

IOSH Managing Safety -

DGBR - Dangerous goods by road

Fire & Spill response - undefined

NVQ Lvl 3 - undefined

Goods vehicles

BTEC - undefined

Graphic Design

GCSE - English, Maths and Sciences

Bridgewater School
09.1990 - 09.1995

Skills

  • Operations optimisation
  • Adaptive leadership
  • Customer driven
  • HSE compliance
  • Manage Finances across all departments
  • Risk Management
  • Experience working alongside HR
  • Targets & Deadline focused
  • Logistics planning
  • Contract negotiation
  • Transport management software (Solo, Tableau, Sabre)
  • Excellent Interpersonal skills
  • Proactive and strategic mindset
  • Strong Leadership skills
  • Positive Attitude
  • Innovative thinker


Timeline

Operation Manager

Moving People Ltd
10.2023 - 11.2024

Operations Manager

Yodel
04.2017 - 04.2023

Director

Northside Creative Ltd
03.2012 - 02.2018

GCSE - English, Maths and Sciences

Bridgewater School
09.1990 - 09.1995

Fire & Spill response - undefined

NVQ Lvl 3 - undefined

Goods vehicles

BTEC - undefined

Graphic Design

IOSH Managing Safety -

DGBR - Dangerous goods by road

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MICHAEL OGG