Seasoned Contracts Manager with 10 + years of experience in the security systems industry. Proven ability to manage complex contracts from start to finish, ensuring that all terms and conditions are met and that projects are completed on time and within budget. Expertise in all aspects of contract management, including negotiation, risk management, and change management.
Responsibilities
- Manage a portfolio of security systems contracts
- Negotiate and finalize contracts with clients and suppliers
- Oversee the execution of contracts, ensuring that all terms and conditions are met
- Manage risks and changes to contracts
- Monitor contract budgets and timelines
- Escalate and resolve any issues that arise
- Provide regular updates to clients on the progress of their projects
- Sourced and verified quotations from suppliers before initiating purchase processes.
- Delivered strategies through engagement, consultation and negotiation with stakeholders.
- Utilised legislation knowledge in enforcing best practices and company compliance across different services.
- Prepared project briefs and business cases to seek management approval for procurement activities.
- Worked with department heads to determine requirements for procurement activities.
- Advised and guided management teams on decision-making, enabling cost-effective tendering processes.
- Monitored supply chain activities to validate quality of goods procured.
- Communicated outcomes of tendering processes to tenderers using official channels.
- Collaborated with technical experts in managing contracting and vetting processes for issued tenders.
- Analysed and developed procurement plans with cost-effective solutions and increased purchase power.
- Ran due diligence checks on potential suppliers and flagged issues detected for action.
- Supported procurement strategies, assessing objectives and implementing necessary service improvements.
- Delivered tactical cost savings by negotiating advantageous terms and conditions for new contracts.
- Evaluated procurement processes and used results to improve workflows and procedures.
- Reviewed proposals and submitted reports to procurement heads for selection.
- Developed professional expertise through training and mentorship to boost service delivery.
- Created tender evaluation criteria for assessing and selecting suppliers.
- Built productive relationships with stakeholders, communicated updates and sought mutually beneficial outcomes.
- Led a team to conduct a digital maturity assessment of the company and develop a roadmap for digital transformation.
- Worked with cross-functional teams to implement a new customer relationship management (CRM) system that has improved customer satisfaction by 10%.
- Worked as a consultant with developers to create and launch a bespoke made mobile app that has improved customer satisfaction by 10%.
Skills
- Strong negotiation and communication skills
- Ability to manage complex contracts from start to finish
- Expertise in risk management and change management
- Excellent problem-solving and analytical skills
- Ability to work independently and as part of a team
- Commitment to meeting deadlines and budgets