Michael McSwiggan

• Oversee daily operations at a busy cinema location, managing a large team to deliver excellent service, safe operations, and strong commercial results.
• Previously held a management position at Cineworld Renfrew Street, handling one of the UK's highest-admitting sites. Implemented strategic improvements to processes, positively affecting BSC performance and P&L, including rota efficiency, stock management, and customer flow.
• Led local marketing campaigns and partnered with businesses and film distributors to boost admissions and per-head spend.
• Fully trained in HR and Health & Safety, conducting interviews, onboarding, and performance reviews while ensuring compliance across all legal and safety standards.
• Completed Cineworld's Manager Assessment Centre, reinforcing leadership and commercial development.
• Improved customer service by training staff in effective communication.
• Developed annual budget plans to manage finances effectively.

Assisted stage crew at SECC and Hydro in Glasgow for major live events.

Executed assembly and dismantling of stage structures within tight deadlines.

Rigged equipment and managed sound systems for high-profile performances.

Collaborated effectively with crew members in fast-paced environments.

• Coordinated transport logistics for safe and timely delivery of band's equipments.
• Organised storage areas for easy access to gear, improving efficiency backstage.
• Packed up gear post-shows carefully, avoiding damage or loss en route to next venue.

Organised weekly events and outings to foster engagement among young carers and children with disabilities.

Developed business-to-business relationships to facilitate access to various activities.

• Supported inclusion through sport and group activities for underrepresented individuals.
• Coordinated educational programmes for cultivation of critical thinking skills among youths.
• Implemented creative workshops to foster creativity and teamwork among youths.
• Maintained safe, positive environment to encourage youth participation and growth.

Provided football coaching in deprived areas of Glasgow, aiding youth development in teamwork and confidence.
Led youth teams in weekly Friday night leagues to promote skills and collaboration.
Cultivated leadership and communication competencies through dedicated community engagement.

• Built relationships with parents or guardians; kept them informed about progress.
• Tailored coaching style to suit individual needs; ensured player satisfaction.
• Provided constructive feedback for improved athletic technique and strategies.
• Enhanced team cohesion through regular team-building activities.
• Delivered effective coaching sessions by identifying individual strengths and areas for improvement.