Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction.
Reliable administration with experience managing front desk operations and offering general office support.
Overview
17
17
years of professional experience
12
12
years of post-secondary education
Work History
Administration Assistant
Erne Hospital / South West Acute Hospital / Western Trust
ENNISKILLEN, FERMANAGH
09.1998 - 08.2015
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Restocked supplies and submitted purchase orders to maintain stock levels.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
Education
Erne Special School
Derrygonnelly Road, Enniskillen BT74 7EY
09.1986 - 06.1998
Skills
Administrative support
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Accomplishments
Scheduling - Communicated with patients or clients through phone, fax, email and in person to schedule appointments and answer inquiries.
Qualifications
Basic Food Hygiene Certificate 1998
Basic First Aid Certificate 1999
RSA Clait stage 1 & 2 1999
City & Guilds Wordpower Level 1 & 2 1999
City Guilds Number Power Entry Level 1 & 2
Internet Technology Stage 1 May 2001
City Guilds NVQ Level 1 & 2 administration August 2001
Hobbies
I enjoyed watching football and I support Arsenal football club I enjoy going to gym on Friday morning and love getting out to my electric wheelchair. Mixing with friends.
Volunteer role
I do the volunteer role with the food bank 2 days a week at the moment and I really enjoyed it and feel good give back to the community help out with people.
Timeline
Administration Assistant
Erne Hospital / South West Acute Hospital / Western Trust
09.1998 - 08.2015
Erne Special School
09.1986 - 06.1998
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