Michael Leamy
London
Summary
Dedicated professional with expertise in customer service and complaint resolution, adept at cash handling and ensuring order accuracy. Demonstrates a strong commitment to food safety and hygiene standards while excelling in fast-paced kitchen operations. Proven ability to support team dynamics and manage shift responsibilities effectively, with a focus on stock rotation and waste management.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Team Member
Five Guys
Wood Green and West Hampstead, London
2024.07 - Current
- Prepare ingredients (meat, vegetables) and set up fry station to support daily openings and smooth service.
- Cook burgers and fries to Five Guys standards, following food safety and quality procedures.
- Take orders and process payments accurately at the till.
- Handle customer questions and resolve issues promptly.
- Maintain speed and accuracy during peak periods to support efficient order fulfillment.
- Assist with closing duties including cleaning, restocking, and end-of-day setup for the next shift.
- Complete required online food safety/preparation training to maintain compliance and consistent guest experience.
- Supported launch of a new store by helping open operations and working closely with the team in a fast-paced environment.
Horticulture Labourer
Greenmantle
Hendon, London
2025.07 - 2025.12
- Worked as part of a multi-person grounds maintenance crew completing varied jobs across London on a daily schedule.
- Performed planting, pruning, weeding, and routine grounds maintenance to keep garden areas healthy and attractive.
- Prepared soil, applied mulch, and completed site clean-ups to support plant health and tidy finishes.
- Maintained high standards on client-facing sites (punctual, respectful, tidy).
- Used hedge trimmers, strimmers, mowers, and leaf blowers safely.
- Worked outdoors in varied weather conditions while following health and safety requirements, including safe manual handling.
- Collaborated with the team to meet daily job schedules and productivity targets.
Kitchen Porter/Assistant
Munecas
Gainesville, Florida, USA
2024.02 - 2024.06
- Washed dishes, utensils and kitchenware quickly and thoroughly in a busy service environment.
- Followed cleaning schedules (rota) and maintained high standards across the kitchen, wash-up and storage areas.
- Supported chefs with basic food prep as required (e.g., washing/chopping produce) while maintaining hygiene standards.
- Rotated stock correctly (FIFO) and helped keep fridges/freezers and dry stores organised and compliant.
- Assisted front-of-house during peak times by running food and helping with customer orders when needed.
- Completed general premises upkeep, including maintaining restaurant plants (if applicable).
Property Maintenance
Freelance
Gainesville, Florida, USA
2024.01 - 2024.06
- Provided daily livestock care, feeding chickens and cattle morning (6:30am) and evening; maintained consistent routine and animal welfare standards.
- Maintained coop hygiene (mucking out/cleaning) and followed site biosecurity and safety procedures to protect animals.
- Completed general property repairs including fence repairs and upkeep to maintain secure boundaries.
- Carried out vegetation management and small-scale tree/brush clearance, working safely in hot conditions and using appropriate PPE and risk awareness.
- Replaced and maintained solar-battery systems supplying off-grid accommodation power to keep facilities operational.
- Prepared a cleared area and supported construction of a private shooting range on wooded land.
Food Service Assistant/Shop Floor
Sainsbury's
Muswell Hill, London
2022.08 - 2023.08
- Prepared, packaged and served hot counter and bakery items, following food safety and hygiene procedures.
- Recorded food weights and temperatures during preparation and storage to support food safety compliance.
- Kept daily production and waste records to help managers monitor availability and minimise waste.
- Timed bakery preparation to meet customer demand during peak demand and maintain consistent availability.
- Helped train and supervise new starters on hot counter routines, safe handling and service standards.
- Closed down the counter/bakery area each day, including cleaning trays, surfaces and equipment.
- Stocked produce on the shop floor and rotated stock by date (FIFO/date rotation) to maintain freshness.
- Answered customer questions and supported colleagues to keep service running smoothly.
Event Worker
JE-2021
Southgate, London
2021.07 - 2021.08
- Worked as part of a team to build, set up and dismantle the Jurassic Encounter event site in Southgate to schedule.
- Assembled and positioned life-sized animatronic dinosaur displays under tight time constraints.
- Managed entrance access: checked tickets, controlled gate entry and supported safe crowd flow.
- Provided visitor support by answering public queries and directing guests around the event.
Football Coach
Kickabout
, London
2020.01 - 2020.03
- Delivered after school football training programme for 30+ children at local primary schools 3 days per week.
- Planned and led age-appropriate sessions (warm-ups, skills drills and small-sided games) to keep pupils engaged and progressing.
- Managed safe arrivals/collection by supervising gates and controlling access in line with school procedures.
Event assistant
Premier League Primary Stars and Arsenal
Islington, London
2019.11 - 2020.02
- Helped plan and deliver the Premier League Primary Stars primary school football tournament in Islington.
- Supervised groups of children throughout the day, supporting engagement and following event safety/safeguarding procedures.
- Refereed matches, kept time and supported smooth scheduling and transitions between games.
- Supported an Arsenal Community Interfaith primary-aged event as part of a small team, helping coordinate activities.Showed children around the Emirates stadium.
- Guided groups around Emirates Stadium and supported a children's football tournament delivered in the Arsenal Hub.
- Assisted with delivery of the Daily Mile initiative at Emirates Stadium, supporting an event involving 1,400 primary school children completing a 1-mile route.
Education
Level 3 BTEC - Extended diploma in sports, development, coaching and fitness
Arsenal in the Community
Islington, London 2019.09 - 2021.07
GCSEs - Maths, Science, English, History, Geography, Computer Science and Sports Science
Fortismere Secondary School
Muswell Hill, London 2014.09 - 2018.07
Skills
- Customer service and complaint resolution
- Cash handling and order accuracy
- Food safety and hygiene standards
- Fast-paced kitchen operations
- Teamwork and shift support
- Stock rotation and waste management
Certification
FA Level 1 Football Coaching, September 2019 to September 2021
FA Safeguarding Children, September 2019 to September 2021
FA Emergency Aid Workshop, September 2019 to September 2021
Timeline
Horticulture Labourer
Greenmantle
2025.07 - 2025.12
Team Member
Five Guys
2024.07 - Current
Kitchen Porter/Assistant
Munecas
2024.02 - 2024.06
Property Maintenance
Freelance
2024.01 - 2024.06
Food Service Assistant/Shop Floor
Sainsbury's
2022.08 - 2023.08
Event Worker
JE-2021
2021.07 - 2021.08
Football Coach
Kickabout
2020.01 - 2020.03
Event assistant
Premier League Primary Stars and Arsenal
2019.11 - 2020.02
Level 3 BTEC - Extended diploma in sports, development, coaching and fitness
Arsenal in the Community
2019.09 - 2021.07
GCSEs - Maths, Science, English, History, Geography, Computer Science and Sports Science
Fortismere Secondary School
2014.09 - 2018.07