Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MICHAEL K. NYANDE

London

Summary

Professional Software Quality Assurance Engineer with years of experience in Ecommerce, Banking, Payment Solutions and Digital industry. Adept with API testing, Functional Testing, System Testing, Database Testing Mobile Device Testing and Database Testing. Strong abilities in writing and implementing test cases, executing test cases, logging and developing testing plans. Fully versed in complete Agile Scrum/Kanban, Waterfall and hybrid methodologies. Hands on experience in troubleshooting and identifying root cause analysis. Has to ability to identify risk, propose alternative work around and mitigate risks. Experience in mentoring junior members of the test function

Overview

8
8
years of professional experience

Work History

Software Test Analyst

Acorn Insurance
12.2022 - Current
  • Tested and validated transaction processing workflows for accuracy across 100+ financial operation month
  • Verified reconciliation processes, ensuring a 99% accuracy rate in financial statement generation
  • Planned and prioritized 50+ test activities per release cycle, contributing to seamless bi-weekly code releases
  • Maintained a deep understanding of 6+ software products, ensuring testing readiness for all company solutions
  • Executed 500+ test cases annually for web and API applications using tools like BrowserStack, Postman, and SWAGGER
  • Conducted API tests to validate data integrity, achieving a 95% bug resolution rate
  • Logged, tracked, and resolved 300+ defects using Jira, improving release quality by 40%
  • Collaborated with developers to resolve critical issues, reducing the average bug turnaround by 25%
  • Designed and documented 200+ detailed test cases annually with a 98% execution success rate
  • Produced test reports that streamlined decision-making for 10+ stakeholders per release
  • Partnered with Subject Matter Experts (SMEs) to analyze 20+ features quarterly, ensuring user satisfaction
  • Performed feature testing that reduced post-release defects by 30%
  • Analysed and converted acceptance criteria into 100+ robust, replicable test cases per project
  • Maintained an up-to-date portfolio of 500+ test suites and cases across all products, ensuring comprehensive test coverage
  • Worked closely with cross-functional teams to align testing efforts, improving project timelines by 20%

Software Manual Test Engineer

Londis
02.2019 - 12.2022
  • Designed and documented 150+ comprehensive tests annually, ensuring full system integration across multiple journeys, systems, and services
  • Developed and maintained regression test packs comprising 200+ test cases to support evolving business requirements
  • Aligned test scenarios to business requirements with a 95% acceptance rate during reviews
  • Executed 300+ test cases per project phase, ensuring a 98% completion rate within agreed timelines
  • Mentored and guided junior testers, achieving a 100% accuracy rate in their test execution activities
  • Identified, logged, and tracked 100+ defects per quarter, adhering to agreed standards and SLAs
  • Reduced defect turnaround by 20% through efficient retesting and resolution process
  • Produced 50+ detailed reports annually, including progress updates, execution metrics, defect trends, and test outcomes, enabling data-driven decision-making
  • Delivered test phase updates weekly, ensuring all stakeholders had actionable insights into progress and risks
  • Delivered end-to-end business testing for 15+ major projects, meeting agreed budgets, timelines, and quality benchmarks as per business cases
  • Mitigated risk by proposing and implementing optimized test strategies, reducing post-release issues by 25%
  • Provided regular updates to test managers and business users, facilitating smooth delivery of test activities and issues resolution
  • Collaborated with Test Managers to define and execute test approaches, ensuring 100% alignment with business objectives
  • Owned and delivered 20+ test deliverables annually, including test plans, scenarios, and reports, with a 98% on-time completion rate

Software Test Analyst

British Airways
03.2018 - 02.2019
  • Conducted functional and integration tests for 15+ projects annually, ensuring 95% test coverage across all requirements
  • Identified and resolved 300+ issues through rigorous integration and regression testing, reducing production defects by 30%
  • Designed 200+ test cases and scenarios per project, achieving a 98% execution success rate
  • Maintained detailed test documentation, ensuring traceability and compliance with project standards
  • Participated in 20+ workshops with business and technical teams, aligning test scenarios with business objectives and system functionality
  • Developed and maintained regression test packs comprising 500+ test cases, enabling streamlined testing for system changes and updates
  • Logged, tracked, and managed 100+ defects per quarter using tools such as Jira, ensuring a 95% resolution rate within agreed SLAs
  • Created tailored test data for 10+ changes/projects annually, enhancing test relevance and accuracy
  • Produced 50+ test execution reports, providing detailed insights into testing progress and outcome
  • Acted as key contact between project managers, developers and business stakeholders, facilitating the timely resolution of defects and testing challenges
  • Provided weekly updates on testing progress, estimates, and defect status, ensuring clear communication across all teams
  • Worked closely with 15+ internal developers and third-party suppliers to deliver system changes meeting 100% of agreed requirements
  • Contributed to company-wide test strategies, improving test process efficiency and consistency across multiple projects
  • Prepared documentation for deployment approval meetings, ensuring timely promotion of changes to the production environment for 10+ projects

Junior software tester

Halifax
04.2017 - 03.2018
  • Applied software testing methodologies to execute 100+ test cases monthly, contributing to a 20% reduction in production defects
  • Proposed and implemented process improvements that increased testing efficiency by 15%
  • Maintained detailed test logs and documented 200+ test cases quarterly, ensuring traceability and compliance with project standards
  • Provided weekly status updates to stakeholders, reducing test cycle ambiguities and improving project transparency
  • Conducted functional and usability testing on 50+ web applications, across desktop, tablet, and mobile devices, achieving a 95+ compatibility rate
  • Verified applications on various operating systems and browsers, ensuring cross-platform reliability
  • Partnered with 10+ software developers and engineers to resolve defects, reducing issue resolution time by 25%
  • Actively participated in team discussions and contributed insights that enhanced the quality and reliability of software deliverables

Education

Some College - Software Testing

QA XPERTS
Manchester
02.2018

Skills

  • Manual Testing
  • Regression
  • Regression Analysis
  • Requirement Analysis
  • Functional Testing
  • Integration Testing
  • System Testing
  • UAT Testing
  • Smoke Testing
  • Sanity Testing
  • End-To-End Testing
  • Test Case Design
  • Designing Test Wares
  • Defect Management
  • Cross Browser Testing
  • Web Testing
  • Agile methodologies: Scrum, Kaban, Waterfall
  • Agile Practices: Sprint planning, Daily Standups, Retrospectives, Backlog Grooming, Continuous Delivery
  • Database querying
  • Relationship building
  • Strong problem solver
  • Documentation skills
  • Self motivation
  • Analytical thinking
  • Teamwork and positive attitude
  • Effective communication
  • Active listening
  • Organizational skills
  • Problem-solving abilities
  • Time management

Languages

English
English

Timeline

Software Test Analyst

Acorn Insurance
12.2022 - Current

Software Manual Test Engineer

Londis
02.2019 - 12.2022

Software Test Analyst

British Airways
03.2018 - 02.2019

Junior software tester

Halifax
04.2017 - 03.2018

Some College - Software Testing

QA XPERTS

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MICHAEL K. NYANDE