Michael Knight
Solihull,West Midlands
Summary
Organised and proactive individual with talent for streamlining processes and enhancing productivity, coupled with strong communication and problem-solving skills. Demonstrated ability in managing schedules and coordinating resources, ensuring smooth operations. Eager to contribute to impactful outcomes in my next operational role.
Overview
10
10
years of professional experience
Work history
Operations Coordinator
Kiamm Ltd - Tunnelling & Civil Engineering
Solihull, West Midlands
08.2022 - Current
- Developed schedules that aligned with overarching project objectives.
- Handled administrative tasks efficiently to support day-to-day operations.
- Developed schedules that aligned with overarching project objectives.
- Coordinated efficient allocation of resources, including materials and personnel.
- Monitored expenses meticulously to maintain budget compliance throughout projects.
- Promoted effective communication between project managers, contractors, and suppliers.
- Established quality control protocols to guarantee standards in construction work.
- Oversaw adherence to safety regulations on site to mitigate risks.
- Supported senior management in decision-making processes through provision of accurate administrative records.
- Collaborated with HR department onboarding new employees, ensuring seamless integration into the team.
Property Operations Manager
Gymshark Ltd
Solihull, West Midlands
04.2019 - 08.2022
- Managed security, maintenance, and services of work facilities to meet organisational needs.
- Collaborated with property projects team on design, planning, and handover of workspace projects.
- Tendered for and enhanced management of SLAs across all UK workspaces.
- Engaged with stakeholders to recommend and implement workspace improvements.
- Served as primary contact for workspace operations, identifying risks and proposing solutions.
- Acted as liaison with business park landlord and manager to represent Gymshark's interests.
- Coordinated with legal and safety departments to ensure compliance in all activities.
- Reviewed contracts and price quotes for facility management tasks, achieving significant savings.
Front Of House Coordinator
Gymshark Ltd
Solihull, West Midlands
04.2018 - 04.2019
- Established operational standards for new HQ reception space.
- Recruited and inducted a small reception team, providing leadership in a fast-paced environment.
- Functioned as central information hub, ensuring comprehensive knowledge of business and site.
- Liaised with maintenance team to address any facility issues promptly, minimizing disruptions to business operations
- Trained new staff members in company policies and procedures to ensure consistency in service delivery.
- Managed front of house operations, ensuring smooth day-to-day running.
Facilities Supervisor
Genting Resorts World, Birmingham
Birmingham, West Midlands
10.2015 - 03.2018
- Oversaw daily operations of hotel, spa, pool, and gym facilities.
- Coordinated security teams across resort to enhance safety.
- Reported reactive and planned maintenance to maintenance manager for efficient resolution.
- Managed third-party contracts to improve service quality and operational output.
- Liaised with managers from all functions to align on business plans and events.
Skills
- Effective communication
- Stakeholder engagement
- Event Coordination
- Decision-Making competence
- Microsoft Office proficiency
- Health and safety compliance
- Neuro-linguistic programming
- Presentation training
- Project management expertise
- Interpersonal communication
Affiliations
- Running
- Fitness
- Tennis
- Music
- Travel
Timeline
Operations Coordinator
Kiamm Ltd - Tunnelling & Civil Engineering
08.2022 - Current
Property Operations Manager
Gymshark Ltd
04.2019 - 08.2022
Front Of House Coordinator
Gymshark Ltd
04.2018 - 04.2019
Facilities Supervisor
Genting Resorts World, Birmingham
10.2015 - 03.2018
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