Michael Johnson
Walsall,West Midlands
Summary
Offering strong teamwork, time management, and problem-solving skills, with hands-on experience in fast-paced environments. Knowledgeable about maintaining quality standards and adhering to safety protocols. Ready to use and develop communication, attention to detail, and adaptability in production, repair and coaching role.
Overview
27
27
years of professional experience
Work history
Production operative
Jaguar Landrover [JLR]
Birmingham , West Midlands
2022.05 - Current
- Participated in team meetings to improve operational effectiveness.
- Performed routine equipment inspections to prevent breakdowns.
- Collaborated on problem-solving tasks for improved workflow efficiency.
- Followed company procedures for effective task completion.
- Coordinated with team members for smoother assembly line operations.
- Assisted in the training of new employees, creating a more efficient workforce.
- Maintained a clean work environment, promoting overall well-being of staff.
- Maintained clean workstation to comply with safety guidelines and protocols.
- Performed cleaning activities across site to maintain safety and compliance.
- Understood assembly instructions for range of products.
- Part of a team what builds approximately 1000 cars per week.
Store assistant and maintenance.
Argos clearance
Walsall , West Midlands
2016.11 - 2022.05
- Supported colleagues during peak hours for efficient checkout process.
- Directed customers towards desired merchandise successfully reducing search time.
- Assisted customers, resulting in a positive shopping experience.
- Arranged displays attractively, driving impulse purchases.
- Ensured products' freshness by regularly checking and removing expired items.
- Maintained store cleanliness for an appealing shopping environment.
- Improved product availability by effectively restocking shelves.
- Provided product information to facilitate informed purchasing decisions.
- Coordinated with team members for smooth store operation.
- Received deliveries timely, ensuring rapid shelf restocking.
- Guided customers to locate products or alternative items.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Operated cash registers with accuracy and processed cash and card transactions.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Received and processed product returns.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Displayed promotional material on storefronts to attract shoppers.
- Built flat pack furniture for store display.
- Maintenance of the store and displayed products.
Delivery driver, tool and equipment maintenance.
A1 tool & plant hire
Walsall , West Midlands
2013.02 - 2016.01
- Assisted in warehouse organisation to streamline packing process.
- Resolved customer complaints effectively, restoring trust in the service provided.
- Communicated effectively with dispatch team to ensure timely deliveries.
- Maintained vehicle cleanliness for a professional appearance.
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
- Completed emergency deliveries successfully despite challenging conditions.
- Provided excellent customer service, enhancing company reputation.
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
- Navigated various routes efficiently, leading to increased route coverage.
- Handled cash transactions accurately preventing discrepancies at end of day tallying.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
- Ensured safety by regular vehicle inspections and maintenance.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Maintained building electrical system and fixtures and fittings .
- Maintained all tools and hire equipment.
Sky installer, engineer
BYB SKY TV
Walsall , West Midlands
2006.06 - 2008.05
- Accelerated project completion times by swiftly addressing any technical issues.
- Resolved unexpected issues promptly, minimising project delays.
- Improved installation efficiency by mastering tools and equipment.
- Read blueprints accurately to avoid costly mistakes or reworks.
- Reduced customer complaints with meticulous attention to detail during installations.
- Conducted thorough inspections before installation for ensured safety and functionality.
- Customised installations according to client specifications for maximised satisfaction.
- Followed established protocols, adhered to safety regulations at all times.
- Used power and hand tools efficiently to expedite installation processes.
- Maintained a clean working environment, demonstrating respect for client premises.
- Worked collaboratively with other team members to achieve common installation goals.
- Applied strong understanding of technical concepts and principles to solve complex installation challenges.
- Provided technical support to clients after installation, promptly addressing issues.
- Provided clear and concise documentation of installation processes for easy handovers and future maintenance.
- Collaborated with architects, project managers and engineers to optimise project outcomes.
- Handled regular repairs and maintenance for information and communications equipment.
- Maintained clear and complete records of installation, maintenance or repair actions.
- Ran cables to connect devices, equipment and power sources to newly installed systems.
Cinema projectionist, Booth manager
Cineworld Cinemas
Wolverhampton, West Midlands
1999.02 - 2004.03
- Collaborated effectively with cinema staff to coordinate timings and ensure seamless transitions between films.
- Performed necessary repairs on projection equipment, maintaining optimal performance levels.
- Managed inventory of films and digital media for easy retrieval when needed.
- Delivered high-quality cinema experience by promptly addressing any technical issues that arose during screenings.
- Monitored sound and picture quality during screenings, ensuring an immersive cinema experience.
- Ensured smooth operation of film projection by performing regular maintenance and troubleshooting.
- Assisted in the setup and breakdown of special events, enhancing guest satisfaction.
- Provided training guidance to junior team members focusing on skill development.
- Facilitated efficient reel changes, minimising interruption to film screening.
- Adhered to safety standards whilst operating high voltage equipment, promoting a secure work environment.
- Maintained cleanliness and order in projection room, contributing to a safe working environment.
- Maintained up-to-date knowledge on industry innovations for continuous improvement in role.
- Collaborated closely with other departments during promotional events for successful execution.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
Education
NVQ Level 1 - Electrical Engineering
Wolverhampton City College
Wolverhampton2010-09
NVQ Level 2 - Electronic servicing
Walsall College
Walsall 2004-09
NVQ Level 2 - Motor Vehicle Technology.
Walsall College
Walsall 1984-09
Skills
- Production standards knowledge
- Assembly line competency
- Safety protocol adherence
- Assembly line experience
- Product inspecting proficiency
- Production line collaboration
- Automated production system operation
- Supply chain understanding
- Lean manufacturing knowledge
- Literate in engineering blueprints
- Relevant software proficiency
- Team player
- Hazardous material handling
- Equipment operation
- Kaizen
Accomplishments
- Consistently met and exceeded production while maintaining high quality and safety standards.
- Trained and supported new team members improving team performance and productivity.
- Reduced equipment downtime through regular inspections and maintenance.
- Improved store Presentation and product availability contributing in increased sales.
- Achieved high customer satisfaction through excellent service and effective problem solving.
- Maintaining vehicles and equipment to a high standard minimising breakdowns and delays.
- Completed installations to specification reducing call backs and customer complaints.
- Demonstrating strong attention to detail, ensuring all work met safety quality requirements
- studying several online courses to keep up to with up to date motor vehicle technology.
- Working as part of the Jaguar Landrover
Timeline
Production operative
Jaguar Landrover [JLR]
2022.05 - Current
Store assistant and maintenance.
Argos clearance
2016.11 - 2022.05
Delivery driver, tool and equipment maintenance.
A1 tool & plant hire
2013.02 - 2016.01
Sky installer, engineer
BYB SKY TV
2006.06 - 2008.05
Cinema projectionist, Booth manager
Cineworld Cinemas
1999.02 - 2004.03
NVQ Level 1 - Electrical Engineering
Wolverhampton City College
NVQ Level 2 - Electronic servicing
Walsall College
NVQ Level 2 - Motor Vehicle Technology.
Walsall College