Michael Hughes
Cowplain,Hampshire
Summary
Security professional with extensive experience in employee management and team leadership. Expertise in theft prevention training, emergency response, and CCTV monitoring to implement effective security measures. Proficient in incident reporting, evidence preservation, and conflict de-escalation, ensuring order and resolution of issues. Certified in first aid and fire safety, dedicated to creating and maintaining secure environments. Many of these skills carved from my time in, Total security services and Mitie Security.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security officer
Mitie Security
Havant, Hampshire
07.2024 - Current
- Upheld strict access controls to enhance building security.
- Monitored CCTV screens, reporting suspicious activities promptly.
- Coordinated shift changes effectively with fellow officers.
- Trained new security team members, elevating overall performance.
- Thoroughly checked visitor identification to prevent unauthorised entries.
- Responded swiftly to disturbances, maintaining professional composure.
- Patrolled premises regularly to ensure a safe work environment.
- Investigated alarms and incidents, collecting evidence rigorously.
Security Officer
Total Security Services
, Hampshire
04.2021 - 10.2023
- Warned offenders who broke site policy or law and evicted violators from premises.
- Delivered emergency procedures and coordinated with police, firefighters, and paramedics.
- Provided detailed reports of infractions to law enforcement for court.
- Implemented loss prevention strategies and managed shoplifters for retail environments and construction sites.
- De-escalated threatening behaviour with a firm presence.
- Communicated with the team and coordinated responsibilities using two-way radio systems.
- Wrote detailed incident reports, facilitating ongoing improvements in security movements in the future
- Administered first aid to all individuals in need.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
- Carried out health and safety risk assessments accurately for reducing potential hazards.
- Trained new members of the security team.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
Trading Assistant
Sainsbury's
Waterlooville, Hampshire
09.2019 - 03.2022
- Operated Powered Pallet Truck to safely manoeuvre stock.
- Rotated stock and checked sell by dates to minimise wastage.
- Cultivated convenient shopping experience for customers by proactively responding to purchasing needs.
- Performed inventories to gauge limited supplies.
- Unloaded and stored incoming deliveries, applying safe handling techniques to prevent product damage.
- Verified stock on delivery, cross-checking quantities received against shipping documentation to ensure accuracy.
- Safely operated light machinery to transport items between shop areas with zero incident.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Documented stock count and operations to track usage and procurement.
- Maintained knowledge of defibrillator locations and operations across workplace.
- Attended refresher courses in CPR, adult resuscitation and emergency scene management to comply with required training.
- Delivered first aid and medical attention as required.
Team Member
McDonald's
Havant, Hampshire
02.2019 - 05.2019
- Demonstrated proper food handling and safety standards.
- Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
- Collaborated and offered support with extra tasks to meet team goals.
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Warmly greeted customers and proactively reduced wait times.
- Offered exceptional customer service with strong product knowledge.
Education
EFAW - First Aid
Green Cross
LondonSIA Security License - SIA Security Licence
Security Industry Authority
Diploma of Higher Education - NCFE Public Services
South Downs College
Skills
- Employee management and team leadership
- Investigation documentation and incident reporting
- Safety and security protocols
- Theft prevention training and emergency response
- CCTV operation and monitoring
- Complaint management and customer service
- Cash handling and management
- Emergency evacuation procedures
- First aid certification
- Fire safety knowledge
- Radio operation and communications
- ID verification and conflict de-escalation
- Evidence preservation
Certification
- SIA Security Guard License
Issued by Security Industry Authority
Expires: 29/09/2025
- EFAW First Aid
Issued by Green Cross
expires:20/06/2025
References
Mitie Security
Mitie, Baltic House, Kingston Cres, North End, Portsmouth PO2 8AD
Position: Security Officer
Duration: On-going
Resignation 4 weeks
Area Manager Ben Cheema
Phone: 23 9262 9500
Company Total Security Services
Location 18 Hickman Ave, London E4 9JG
(This is HQs address, I personally have worked all over the southwest region)
Position Advanced Security Officer
Duration ongoing from 2022 September
Resignation period 2 weeks
Area Manager Andrew Picton
Phone 020 8523 5533
Company Sainsbury's
Location Hambledon Rd, Waterlooville PO77UL
Position Trading Assistance
Duration 4 years 2019 2022
Department Manager Michael Archibald
Email Michael.Archbold@sainsburys.co.uk
Phone 023 9239 5222
Affiliations
- I like to balance my time outside of work with my motorcycle obsession and videography.
Timeline
Security officer
Mitie Security
07.2024 - Current
Security Officer
Total Security Services
04.2021 - 10.2023
Trading Assistant
Sainsbury's
09.2019 - 03.2022
Team Member
McDonald's
02.2019 - 05.2019
EFAW - First Aid
Green Cross
SIA Security License - SIA Security Licence
Security Industry Authority
Diploma of Higher Education - NCFE Public Services
South Downs College
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