Summary
Overview
Work history
Skills
Timeline
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Michael Horan

Belfast

Summary

Accomplished professional with expertise in project management, efficient resource management, and people management. Demonstrates strong problem-solving abilities and exceptional communication skills. Adept at relationship and stakeholder management, with proficiency in Microsoft Word, Excel, and PowerPoint. Committed to driving successful project outcomes through strategic planning and effective team leadership.

Overview

7
7
years of professional experience

Work history

Strategy/Change Management VP (Internal Audit – Global Scheduling)

Citi
Belfast
01.2024 - 03.2025
  • Managing near-term objectives include embedding the scheduling tool and as well as embedding an informed scheduling culture
  • Driving change initiatives as it relates to scheduling, with a focus on continuous improvement through the consideration/adoption of innovative solutions to drive process efficiency
  • Uses project management skills to ensure seamless initiation, planning, execution, controlling/monitoring, and closing of projects, work items, and/or change initiatives relating to scheduling; this includes but is not limited to ensuring sufficient project resourcing, providing status updates, stakeholder management, and handling problem resolution
  • Manages UAT end to end, design and review of test scripts and user results, tracking issues and liaising with vendor to implement system fixes, report on progress to senior management and stakeholders, overall accountable for on-time sign-off prior to go-live and with each monthly UI upgrade package
  • Manages all GST change management and training-related activities
  • Responsible for managing the governance approach for handling changes to, procedures/principles, system configuration, and IA-wide communications
  • Solely responsible for making scheduling procedures and principles updates while maintaining a change control log
  • Manages the 'feedback loop' process from various IA stakeholders, which includes actively working across the team and across the wider IA department
  • Trains GST new joiners, as needed

Senior Resource Manager (Internal Audit – Global Scheduling)

Citi
Belfast
11.2022 - 01.2024
  • Responsible for providing support, managing a team of Resource Managers across multiple sites worldwide
  • Acting as a point of escalation as well a providing support and coaching
  • Day-to-day oversight responsibilities for a team of Resource Schedulers, who have primary scheduling responsibilities for designated groups within IA
  • Ensured adherence to principles/procedures/guidelines and escalated accordingly
  • Defined and drove scheduling insights
  • Communicated and partnered regularly with Chief Auditors and members of IA Leadership Team ('IA LT') relative to regular scheduling activities for designated group(s)
  • Provided optimization recommendations and problem-solves
  • Responsible for driving strategic initiatives in relation to scheduling management
  • Acted as a change leader to continuously embed an informed scheduling culture

Resource Manager (Internal Audit – Global Scheduling)

Citi
Belfast
04.2020 - 11.2022
  • Responsible for providing support, analytical insight, and resourcing solutions for two Internal Audit functions (circa 400 FTE)
  • Through analysis of trends, capacity and availability I provided resourcing solutions and helped drive the teams to address ongoing resourcing issues and embed a positive culture of scheduling
  • Partnered with IA stakeholders to optimize resources through scheduling
  • Provided insightful analysis to highlight risks and opportunities to scheduling/resourcing and provide alternative solutions and recommendations
  • Escalated unresolved conflicts and resourcing gaps to Chief Auditor & Snr Resource Manager
  • Reviewed actual and projected utilization, anticipated availability, and proactively took action to decrease unassigned time while balancing the workload of all assigned stake holders
  • Engaged with stakeholders (Audit Owners & Audit Controllers) to understand their needs and to create a trusting partnership
  • Support strategic initiatives in relation to resource management

Efficiency & Design Consultant

Santander UK
Belfast
07.2018 - 04.2020
  • Lead on projects and initiatives, maintaining oversight and governance throughout the project from agreeing scope and objectives to implementation

Skills

  • Project Management
  • Efficient resource management
  • Problem-solving
  • Communication skills
  • Relationship and stakeholder management
  • Microsoft Word, Excel and Powerpoint
  • People Management

Timeline

Strategy/Change Management VP (Internal Audit – Global Scheduling)

Citi
01.2024 - 03.2025

Senior Resource Manager (Internal Audit – Global Scheduling)

Citi
11.2022 - 01.2024

Resource Manager (Internal Audit – Global Scheduling)

Citi
04.2020 - 11.2022

Efficiency & Design Consultant

Santander UK
07.2018 - 04.2020

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Michael Horan