Michael herbert
Maryport,Cumbria
Summary
Counter sales agent with expertise in client engagement and relationship management. Proven ability to foster strong client relationships, resulting in increased repeat business. Skilled in logistics coordination and strategic decision-making, ensuring efficient retail operations. Utilizes customer feedback to improve service quality and enhance overall customer satisfaction.
Overview
25
25
years of professional experience
Work History
Counter Sales Agent
Express Electrical
Maryport, Cumbria
02.2010 - Current
- Cultivated robust relationships with clients to enhance loyalty and encourage repeat business.
- Utilised customer feedback to enhance service quality and address concerns proactively.
- Sourced wholesale products and supplies from diverse vendors to enhance retail offerings.
Roofer
NW Roofing Services
Maryport, Cumbria
08.2002 - 12.2008
- Worked comfortably at heights and consistently followed safety procedures and regulations.
- Stripped roofs of damaged tiles or slates, making repairs where possible.
- Replaced damaged or rotting roof components with new parts to prevent leaks.
- Cleared and removed debris from roofs to place new or replacement roofing materials.
- Carefully and accurately cut roof materials, ensuring elements fit around chimneys, vents, gutters and walls.
- Applied proofing materials on roofs to protect buildings from weather elements.
Delivery Van Driver
Express Electrical
Maryport, Cumbria
12.2001 - 06.2002
- Handled merchandise carefully to provide safe delivery.
Education
NVQ Level 2 - mechanics
Direct Training Services
Workington2001
Skills
- Optimistic mindset
- Logistics coordination
- Strategic decision making
- Effective time management
- Attentive listening
- Collaborative teamwork
Timeline
Counter Sales Agent
Express Electrical
02.2010 - Current
Roofer
NW Roofing Services
08.2002 - 12.2008
Delivery Van Driver
Express Electrical
12.2001 - 06.2002
NVQ Level 2 - mechanics
Direct Training Services