Summary
Overview
Work history
Education
Skills
Timeline
Michael Hancock

Michael Hancock

Cookley,Kidderminster

Summary

Hard working Team Leader, successful in delivering revenue and strategic initiatives. Aligns workplace culture with organisation mission and values. Looking for a new role where hard work and dedication will be highly valued.

Overview

18
18

Years of experience

Work history

Team Leader

Motus Commercials
Halesowen, West Midlands
03.2022 - Current
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Fostered positive employee relationships through communication, training and coaching.
  • Led performance reviews and tailored employee feedback to facilitate professional development.
  • Managing back of house staff.
  • Overseeing all back of house duties.
  • Staff rotas/annual leave/sick leave/overtime.
  • Staff training.
  • Daily perpetual stock takes.
  • Booking in and ordering stock.
  • Chasing orders.
  • Locating daily none stock.
  • R reports.
  • Loss prevention.
  • Fleet sales extracts.
  • Damage goods returns.
  • Old unit/Warranty returns.

Parts Advisor

Motus Commercials
Halesowen, West Midlands
02.2019 - 03.2022
  • Responded to customer emails quickly to maintain excellent service levels.
  • Negotiated fair prices on new and used parts for enhanced profit potential.
  • Serving walk in customers on the front counter
  • Forklift driving. Loading and Unloading deliveries
  • Ordering in and booking out parts
  • Invoicing
  • Creating picking slips
  • Picking and packing
  • Handled high-volume parts, servicing and repair enquiries.

Storeman

Motus Commercials
Halesowen, West Midlands
02.2018 - 02.2019
  • Putting stock orders away
  • Unloading + loading deliveries with forklift
  • Picking orders from picking slips
  • Maintaining order of the warehouse


Storeman

Russells Hall Hospital
Dudley, West Midlands
10.2016 - 02.2018
  • Ordering domestic stock for each ward/department across the hospital
  • Delivering all stock to departments
  • Stock control

Catering Housekeeper

Russells Hall Hospital
Dudley, West Midlands
06.2014 - 10.2016
  • Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
  • Provided high-quality cleaning services on rooms daily, working efficiently to meet timeframe demands.
  • Served food to patients accross the hospital


Manager

Subway
Merry Hill, West Midlands
03.2008 - 04.2014

Sandwich Artist

Subway
Merry Hill, West Midlands
02.2006 - 03.2008
  • Thoroughly cleaned food preparation areas, tools and equipment, maintaining faultless hygiene standards.
  • Trained team members to prepare sandwiches and other menu items according to uniformity, presentation and portioning standards.
  • Greeted regular guests by name and established friendly rapport when taking orders.
  • Prepared sandwiches and other menu offerings in line with quality, portion and timeframe targets.

Education

GCSEs - English, Maths, Science, Art, Music

Kingswinford Academy, Kingswinford
/2006 -

Skills

  • Team supervision
  • Team development strategies
  • Forklift operation
  • Employee performance reviews
  • Data mapping
  • Inventory audits
  • Stock-flow management
  • Shipping handling
  • Quality Control

Timeline

Team Leader - Motus Commercials
03.2022 - Current
Parts Advisor - Motus Commercials
02.2019 - 03.2022
Storeman - Motus Commercials
02.2018 - 02.2019
Storeman - Russells Hall Hospital
10.2016 - 02.2018
Catering Housekeeper - Russells Hall Hospital
06.2014 - 10.2016
Manager - Subway
03.2008 - 04.2014
Sandwich Artist - Subway
02.2006 - 03.2008
Kingswinford Academy - GCSEs, English, Maths, Science, Art, Music
/2006 -

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Michael Hancock