Michael Gronland
Willenhall
Summary
Accomplished professional with extensive expertise in leadership, inspection, and coaching and development. Proven track record in training teams, driving retail sales, and implementing effective problem-solving strategies. Adept at data analysis, communication, planning and execution, and visual merchandising. Strong understanding of KPI awareness and loss prevention strategies. Committed to leveraging skills to achieve organisational goals and enhance operational efficiency.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
Work history
Store manager
Morrisons PLC
Bilston, Wolverhampton
2024.05 - Current
- Drive all store KPIs, through class leading execution and strategic planning, involving all key stakeholders and root causing potential issues, 2024 delivering the best financial scorecard in group 7th best in estate
- Ensuring all stock management processes and routines are in place to drive availability at the shelf edge for the customer, using all available channels to drive incremental sales
- Deliver a safe and legal store all day, every day for customers and colleagues
- Control costs, to grow EBITDA, manage Payroll, Waste, Shrink and Expenses to maximise profit
- Listen and respond to my customers and colleagues through multiple channels to build NPS and grow sales and loyalty
- Actively look for and nurture talent to grow a succession pipeline, creating a high performing team
Store Manager
Morrisons PLC
Burton-on-Trent, Staffordshire
2022.03 - 2024.05
- Store Refit, 7.5 Million investment, giving a return over the year of 12 % LFL sales growth and beat to budget of £2million
- Delivering 5* food hygiene rating after inheriting the store on a 1*
- Growing an Ops manager capable of becoming an GSM
Store Manager
Morrisons PLC
Hinckley, Leicestershire
2021.06 - 2022.03
- Mid refit appointment to put the store back on track to deliver the required standards for a £7.5million investment
- Significant improvements made colleague morale, and management capability
- Excellent launch standards, as described by senior leadership
- Exceptional LFL growth and a platform for success for the next GSM
Store Manager
Morrisons PLC
Edgbaston, Birmingham
2020.04 - 2021.06
- Store refit circa £10Million capital investment, exciting new food proposition, merging retail and hospitality, Incorporating Chefs and a new management team and way of working into retail, with a larger than normal team
- Adapting to a new set of food safety guidelines
- becoming the flagship for the company
- Leading a new market leading initiative
Store manager
Morrisons PLC
Pendeford, Wolverhampton
2019.03 - 2020.04
- First GSM appointment, Having to demonstrate strong leadership behaviours to fix a challenged store and evidence all steps to support eventual sign off as a Store Manager
- Leading a major management restructure, whilst leading the store to success and ensuring the talent pipeline was preserved
Duty Manager
Morrisons PLC
Various sites, Midlands
2011.05 - 2019.03
- Duty Manager across various sites throughout the Midlands area
- All elements of the store covered at this work level, crafting my knowledge and skills
- Project work completed for the Regional Manager
Department Manager/Colleague
Morrisons PLC
Kingswinford, Dudley
2005.01 - 2011.05
- Joined retail as a Customer Assistant, whilst completed further education
- Quickly developed skills and work ethic leading to promotion
- Various Department Manager roles building knowledge of departments and people skills that would serve later in career
Education
GCSEs - Maths, English, Science, IT, Electronics, History
Edgecliff High School
Kinver, Staffordshire 1999.09 - 2005.08
Skills
- Leadership
- Inspection
- Coaching and development
- Training
- Problem solving
- Retail sales driving
- Data analysis
- Communication
- Planning and execution
- Visual merchandising
- KPI Awareness
- Loss Prevention strategies
Timeline
Store manager
Morrisons PLC
2024.05 - Current
Store Manager
Morrisons PLC
2022.03 - 2024.05
Store Manager
Morrisons PLC
2021.06 - 2022.03
Store Manager
Morrisons PLC
2020.04 - 2021.06
Store manager
Morrisons PLC
2019.03 - 2020.04
Duty Manager
Morrisons PLC
2011.05 - 2019.03
Department Manager/Colleague
Morrisons PLC
2005.01 - 2011.05
GCSEs - Maths, English, Science, IT, Electronics, History
Edgecliff High School
1999.09 - 2005.08