Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michael Golino

Colnbrook,SLG

Summary

Offering strong technical aptitude and Commitment to providing excellent customer service. With strong problem-solving and communication skills. Ready to use and develop technical skills, Customer service abilities, And problem-solving expertise

Overview

5
5
years of professional experience

Work History

Mixologist Bartender

Virgin Atlantic Airways
Egland London Heatrow Airport, West Berkshire
04.2022 - Current
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Customer service to more than 250 customers per day
  • Welcomed attendees with warm, friendly service to encourage active participation.
  • Operated till efficiently during busy periods,.
  • Prioritised tasks effectively during busy periods.

Coffee bartender

caffe nero
Maida Vale, City of Westminster
02.2020 - 04.2022
  • Completed customer orders with speed and accuracy.
  • Customer service to more than 250 customers per day
  • Received and processed stock using inventory management system.
  • Supported team by demonstrating respect and willingness to help.
  • Increased customer satisfaction by resolving issues.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

GCSEs -

Maria Dolorosa
Pereira Colombia

Skills

  • Efficiency
  • Flair bartending basics
  • Creativity and innovation
  • Customer Service
  • Initiative taking
  • Positive attitude
  • Training new staff

Languages

Italian
Proficient (C2)
Spanish
Proficient (C2)

Timeline

Mixologist Bartender

Virgin Atlantic Airways
04.2022 - Current

Coffee bartender

caffe nero
02.2020 - 04.2022

GCSEs -

Maria Dolorosa

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Michael Golino