Michael Golino
Colnbrook,SLG
Summary
Offering strong technical aptitude and Commitment to providing excellent customer service. With strong problem-solving and communication skills. Ready to use and develop technical skills, Customer service abilities, And problem-solving expertise
Overview
5
5
years of professional experience
Work History
Mixologist Bartender
Virgin Atlantic Airways
Egland London Heatrow Airport, West Berkshire
04.2022 - Current
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Customer service to more than 250 customers per day
- Welcomed attendees with warm, friendly service to encourage active participation.
- Operated till efficiently during busy periods,.
- Prioritised tasks effectively during busy periods.
Coffee bartender
caffe nero
Maida Vale, City of Westminster
02.2020 - 04.2022
- Completed customer orders with speed and accuracy.
- Customer service to more than 250 customers per day
- Received and processed stock using inventory management system.
- Supported team by demonstrating respect and willingness to help.
- Increased customer satisfaction by resolving issues.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
GCSEs -
Maria Dolorosa
Pereira ColombiaSkills
- Efficiency
- Flair bartending basics
- Creativity and innovation
- Customer Service
- Initiative taking
- Positive attitude
- Training new staff
Languages
Italian
Proficient (C2)
Spanish
Proficient (C2)
Timeline
Mixologist Bartender
Virgin Atlantic Airways
04.2022 - Current
Coffee bartender
caffe nero
02.2020 - 04.2022
GCSEs -
Maria Dolorosa
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