MICHAEL GIBSON
DERRY,UNITED KINGDOM
Summary
Highly accomplished HR Business Partner ready to take next step in Human Resources career with a proven track record of success, with over 5 years of invaluable experience in HR related sectors and a distinguished CIPD Level 5 certification in People Management. Passionate about talent development, bringing a dynamic blend of leadership, communication, and problem-solving skills, making me the ideal catalyst for achieving exceptional results in any HR-driven environment. Currently studying CIPD Level 7 Advanced Diploma in People Management. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale building abilities to enhance employee engagement and boost performance. Committed to taking on challenging new roles, harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work history
People Services Business Partner
Early Years- The organisation for young people
Belfast
03.2024 - Current
- Coordinate and monitor sickness and absence, aiding organisation in managing workforce health and wellbeing.
- Create monthly reports for senior manager about absence and sickness.
- Assist organisation in developing and applying appropriate HR policies and procedures, ensuring compliance with relevant legislation.
- Collaborate with cross-functional teams, prioritising productive working relationships.
- Enhance operational efficiency with implementation of streamlined processes.
- Grow and maintain collaborative work environment, promoting teamwork and innovation.
- Act as trusted advisor to 15 distinct business units and leaders, providing support, guidance and mentorship.
- Facilitate communication and collaboration between business units and functional departments, promoting alignment with business goals for seamless operations.
- Develop and implemented data-driven strategies to improve business performance, optimise resource utilisation and enhance profitability.
- Facilitate staff training sessions to boost performance levels.
- Deliver high quality service to clients through effective communication and problem resolution.
- Create detailed reports for senior management review.
- Integral part of recruitment panels for roles across organisation up to and including roles for senior management.
- Oversee induction for all new staff through corporate induction and line manager induction.
- Delivery of modules in Leadership and Development program
- Design create and deliver training across organisation including leadership, recruitment and respecting differences.
- Chair of 'Sunflower Forum' tasked with driving health and wellbeing initiatives across organisation
- Managed conflict situations, ensuring peaceful resolution and minimal disruption to work processes.
- Maintained up-to-date knowledge of employment law to ensure company compliance.
- Involved complex disciplinary procedures resulting in fair outcomes.
People Advisor
Belfast Harbour
Belfast
01.2023 - 03.2024
- Serve as HR subject matter expert for benefits, compensation, and policies
- Develop people analytics data to track employee performance and identified areas for improvement in absence and recruitment and to manage organisational changes and proactively address people-related concerns
- Maintain accurate, up-to-date data on HR systems and completes equal opportunities monitoring
- Partner with team of HR professionals to establish employee-centric company culture by promoting consistent engagement
- Lead and supported line management with range of Employee Relations issues including absence, disciplinary, and grievance issues
- Manage sickness absence and provides advice and recommendations to managers and supervisors, providing overall picture for improvement and reduction in sickness absence
- Develop and rolled-out employee onboarding surveys that increased overall employee satisfaction within one year.
- Collaborate effectively with colleagues, fostering positive work environment.
Human Resources Adminstrator
Now Group.
Belfast
09.2022 - 01.2023
- Addressed employee queries, ensuring compliance with HR regulations
- Contribute to payroll preparation and conduct AccessNI checks as counter signatory
- Coordinated candidate communication and conducted internal surveys for feedback
- Ensured GDPR compliance
- Developed, completed and reported to HR Director on employee engagement exercise in Loaf Café
- Lead and supported line management with range of Employee Relations issues including absence, disciplinary, and grievance issues.
- Managed onboarding process for new hires ensuring smooth transition.
- Involved in redundancy procedures ensuring dignity and respect during process.
- Facilitated performance review process to encourage employee growth.
Case Officer
Cedar Foundation
Derry
05.2021 - 09.2022
- Implemented regulatory compliance measures resulting in improved audit scores.
- Solved critical client issues to maintain high service standards.
- Optimised resources for enhanced operational functionality.
- Assisted colleagues in caseload management for increased team productivity.
- Delivered excellent customer service, cultivating strong client relationships.
- Ensured client satisfaction by managing complex case files proficiently.
- By prioritising tasks efficiently, boosted overall work performance.
- Collaborated effectively across departments for comprehensive solutions.
Deputy Site Manager
Serco
Derry
09.2020 - 05.2021
- Worked as Deputy Site manager at Regional COVID testing site in Derry, overseeing daily operations at test centre, ensuring legal compliance
- Oversaw employee training and development
- Conducted employee training sessions
- Reported daily statistics to Department of Health
- Addressed noncompliance and employee grievances, liaising with regional management in Employee Relations issues including absence, disciplinary, and grievance issues
- Inducted new employees and monitored their induction process.
- Kept workforce in compliance with operational standards and safety regulations by closely monitoring activities.
- Established work schedules and assignments for employees, maintaining area staffing levels at all times.
- Assessed areas and performed quality control to minimise risks.
- Administered site diary with comprehensive visitor, meeting and incident logs.
Director of Studies/HR Generalist
MYES ITALIA
Naples
07.2018 - 08.2020
- Oversaw academic program operations and acted as first point of contact for teachers regarding HR issues
- Role included HR Generalist remit
- Oversaw teacher training and development
- Oversaw end to end recruitment and onboarding
- Ensure compliance with labour regulations and GDPR
- Managed recruitment, onboarding, and developed training programs
- Provided counselling on policies and procedures, addressing employee requests
- Successfully handled complex Employee Relations issues.
- Led recruitment drives to attract highly competent teaching staff.
- Collaborated closely with teachers, enhancing their pedagogical skills.
- Ensured curriculum continuity by overseeing all academic programmes.
- Upheld school's reputation through strict adherence to academic quality standards.
Centre Manager
TECS Espana
El Puerto de Santa Maria
01.2011 - 07.2018
- Facilitated communication between staff members encouraging open dialogue about ideas or concerns.
- Implemented new operational systems for smoother centre functioning.
- Submitted periodic reports to inform management regarding status and progress of centre projects.
- Oversaw all administrative tasks for efficient centre management.
- Coordinated events to improve community engagement.
- Managed staff rotas, ensuring full coverage during opening hours.
- Fostered positive working environment through effective leadership techniques.
- Assisted in recruitment process to secure highly-skilled workforce.
- Organised events and activities to enhance projects.
Education
Bachelor of Science - Public Health
University of Huddersfield
HuddersfieldLevel 7 Advanced Diploma in People Management - Human Resourses
CIPD
ONLINE 01.2024 - 07.2025
Level 5 Diploma in People Management - Human Resourses
CIPD
ONLINE 02.2022 - 02.2023
Skills
- Human Resources Information System (HRIS)
- Influential negotiator
- Effective communication
- Analytics
- Employee Relations
- Problem Solving
- People Management
- Leadership
- Microsoft 360
- Mental Health First Aider
Personal Information
Languages
Italian
Elementary
Spanish
Advanced
English
Native
Custom
6,5,2
Timeline
People Services Business Partner
Early Years- The organisation for young people
03.2024 - Current
Level 7 Advanced Diploma in People Management - Human Resourses
CIPD
01.2024 - 07.2025
People Advisor
Belfast Harbour
01.2023 - 03.2024
Human Resources Adminstrator
Now Group.
09.2022 - 01.2023
Level 5 Diploma in People Management - Human Resourses
CIPD
02.2022 - 02.2023
Case Officer
Cedar Foundation
05.2021 - 09.2022
Deputy Site Manager
Serco
09.2020 - 05.2021
Director of Studies/HR Generalist
MYES ITALIA
07.2018 - 08.2020
Centre Manager
TECS Espana
01.2011 - 07.2018
Bachelor of Science - Public Health
University of Huddersfield
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