Michael Gemmell
Southampton,Hampshire
Summary
Experienced automotive technician with a strong focus on customer satisfaction and technical precision. Demonstrates expertise in lubrication service, digital diagnostics, and high voltage diagnosis and repair. Skilled in exhaust systems maintenance, complemented by mechanical empathy and effective verbal communication. Adept at workflow coordination to ensure efficient service delivery. Committed to advancing automotive technology skills while maintaining a patient approach with customers.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Auto technician
Richmond Motor Group
Southampton, Hampshire
03.2020 - Current
Carried out regular maintenance on customer vehicles to manufacturer standards. including annual inspections and oil changes to ensure safety and efficiency.
Carried out diagnostics and repairs to faulty customer vehicles up to manufacturer standards.
Carried out extra training for specific manufacture vehicles as well as for electric vehicles.
Apprentice mechanic
K2 Carriages
Fareham, Hampshire
04.2016 - 02.2020
Carried out training and learned to carry out routine maintenance and other regular repairs to customer vehicles to industry and company standards
Performed tyre changes and alignments, enhancing driving conditions for customers.
Supported senior mechanics to expedite repair processes.
Complied with all industry standards ensuring company's reputation is upheld at all times.
Education
NVQ Level 2 - Light Vehicle repair and maintenance
Highbury College
Portsmouth 09.2015 - 04.2016
NVQ LV3 High Voltage Vehicle repair - EV maintenance and repair
MG’s Cecil Kimber College training academy
Birmingham 07.2024 - 07.2024
NVQ Level 3 - Light Vehicle repair and maintenance
Volkswagen Group National Learning Centre
Milton Keynes 04.2021 - 04.2023
High Voltage Expert - EV maintenance and repair
Volkswagen Group National Learning Centre
10.2024 - 10.2024
Skills
- Patience with customers
- Lubrication service
- Digital diagnostics
- Mechanical empathy
- Exhaust systems maintenance
- Air Conditioning Service and repair
- High Voltage Diagnosis and Repair
- Workflow coordination
- Verbal communication
Affiliations
- Classic car owner
- Motor sport
Timeline
High Voltage Expert - EV maintenance and repair
Volkswagen Group National Learning Centre
10.2024 - 10.2024
NVQ LV3 High Voltage Vehicle repair - EV maintenance and repair
MG’s Cecil Kimber College training academy
07.2024 - 07.2024
NVQ Level 3 - Light Vehicle repair and maintenance
Volkswagen Group National Learning Centre
04.2021 - 04.2023
Auto technician
Richmond Motor Group
03.2020 - Current
Apprentice mechanic
K2 Carriages
04.2016 - 02.2020
NVQ Level 2 - Light Vehicle repair and maintenance
Highbury College
09.2015 - 04.2016
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