Michael Foord
Crayford,UK
Summary
Versatile professional with expertise in IT equipment auditing, asset management, and facility management software proficiency. Demonstrates strong skills in effective communication, documentation, and process improvement to optimise efficiency. Adept at managing inventory control, supply chains, and mailroom operations while ensuring seamless audio-visual systems setup. Committed to adaptability and resilience in dynamic environments, with a focus on time management and prioritisation to achieve organisational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Postroom Supervisor
JLL (Oracle Account)
London
12.2021 - 03.2025
- Delivered tasks promptly, ensuring all customer orders were processed with precision
- Utilized Microsoft Office, Word, Excel, and proprietary software to generate documents and facilitate effective communication
- Operated Corrigo, a facility management system, to generate job tickets for engineers and contractors
- Conducted audits on IT asset retirement within corporate guidelines
- Managed inventory for stationery supplies and first aid kits
- Enhanced operational efficiency by consistently completing tasks within stringent deadlines
- Improved communication flow through the creation of clear and concise documentation
- Optimized team productivity by ensuring timely setup and resolution of AV equipment issues
- Strengthened compliance protocols through meticulous auditing of IT equipment retirement processes
Facilities Assistant
JLL (Thomson Reuters Account)
09.2020 - 12.2021
- Established a new mailroom following the company's relocation, ensuring seamless transition and operations
- Oversaw accounts for Royal Mail and various international and local courier services
- Managed the daily receipt of incoming mail and courier deliveries, promptly notifying staff via email for collection
- Maintained logs of all incoming and outgoing mail and courier items using Microsoft Excel spreadsheets
- Replenished stationery supplies in print areas and first aid kits across all floors, coordinating reorders with suppliers as needed
- Utilized Corrigo facilities and service management software to submit job tickets for maintenance repairs and building-related projects
- Streamlined mailroom operations, enhancing efficiency during the transition to the new building
- Improved communication regarding incoming mail by implementing an effective notification system for staff
- Enhanced inventory management for stationery and first aid supplies, reducing shortages through proactive reordering
- Strengthened compliance with health and safety regulations through systematic inspections and reporting
Facilities Assistant
Royal College of Pathologists
03.2020 - 03.2020
- Assisted in the transition of operational responsibilities at the Royal College of Pathologists during the early stages of the pandemic
- Engaged in job searching efforts during the COVID-19 crisis, adapting to the challenging employment landscape
- Navigated a swift termination of employment due to organizational financial constraints caused by the pandemic, demonstrating resilience in a rapidly changing environment
- Secured new employment after a five-month job search amid widespread economic challenges, showcasing persistence
Postroom Operative
Oracle
London
07.2018 - 03.2020
- Processed high-volume shipments to achieve established productivity targets
- Labelled and distributed mail with precision, ensuring accurate tracking of items
- Operated scanning devices for tracking mail items and monitored mail sorting machinery, conducting setup and safety checks
- Hand-sorted letters and small parcels, organizing them into postal trays for distribution
- Redirected and returned undeliverable or illegible mail
- Maintained a clean and organized workspace by removing debris and rubbish
- Managed the collection of mail and couriers through online systems, including Royal Mail and DHL Express
- Replenished stationery supplies in print areas across all floors, coordinating reorders when inventory was low
- Enhanced operational efficiency by identifying process improvements and collaborating with supervisors to implement changes
- Demonstrated composure and focus during peak work periods, contributing to consistent performance under pressure
- Maintained accurate records of all incoming and outgoing mail and courier items through a comprehensive monthly Excel spreadsheet
Publications and Leaflets Assistant
The Royal College of Psychiatrists
01.2018 - 06.2018
- Contributed to the Royal College of Psychiatrists for a decade, supporting various publishing functions
- Adapted to organizational changes and shifts in job responsibilities due to outsourcing initiatives
- Successfully navigated a redundancy situation after ten years of service, reflecting commitment and loyalty to the organization
- Demonstrated resilience in response to outsourcing decisions that impacted job roles, maintaining professionalism during transitions
Publications and Leaflets Assistant
The Royal College of Psychiatrists
01.2008 - 12.2017
- Managed solo operation of the college Book Sales and leaflets section for a decade, ensuring efficient transaction processing using POS Software with a flawless record
- Maintained and updated critical financial documentation, including spreadsheets for the finance department and invoicing procedures
- Conducted comprehensive quarterly stock takes, accurately updating stock sheets with inventory levels
- Kept publication databases current, reflecting new releases, withdrawals, and price adjustments
- Coordinated faculty conference logistics, promoting college publications and supporting marketing initiatives
- Enhanced the accuracy of mental health leaflets by collaborating with designers and professional writers for content updates
- Implemented effective loss prevention strategies, contributing to asset protection and shrink control
- Improved sales floor aesthetics and accessibility by strategically organizing book displays
- Strengthened inventory management by liaising with publishers to restock and fulfil bulk orders
- Elevated customer engagement through personalized book recommendations and maintaining a tidy sales environment
Education
City & Guilds Diploma - Constructing - Intermediate Level
Bexleyheath Academy
Skills
- Effective Communication
- Documentation Skills
- IT Equipment Auditing
- Asset Management
- Adaptability And Resilience to Change
- Time Management and Prioritization
- Audio-visual (AV) Systems Setup
- Mailroom Operations Management
- Process Improvement & Efficiency Optimization
- Inventory Control
- Supply Management
- Facility Management Software Proficiency
Certification
- IOSH, Managing Safely
- IOSH, Working Safely
- Legionella Awareness Course
- St Johns Ambulance, Emergency First Aid at Work Course
Timeline
Postroom Supervisor
JLL (Oracle Account)
12.2021 - 03.2025
Facilities Assistant
JLL (Thomson Reuters Account)
09.2020 - 12.2021
Facilities Assistant
Royal College of Pathologists
03.2020 - 03.2020
Postroom Operative
Oracle
07.2018 - 03.2020
Publications and Leaflets Assistant
The Royal College of Psychiatrists
01.2018 - 06.2018
Publications and Leaflets Assistant
The Royal College of Psychiatrists
01.2008 - 12.2017
City & Guilds Diploma - Constructing - Intermediate Level
Bexleyheath Academy
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