Michael Enright
Biggleswade,Beds
Summary
Accomplished professional with expertise in strategic execution, capacity planning, and supply chain coordination. Demonstrates strong team leadership and stakeholder engagement skills, driving cost optimisation and regulatory compliance management. Proficient in risk management and advanced data analysis, with a proven track record in KPI development and tracking. Committed to process improvement and change management to enhance operational efficiency.
Overview
24
24
years of professional experience
Work history
Senior Operations Manager
Amazon UK
Peterborough
10.2019 - 01.2026
- Responsible for 24/7 operation of 550sq ft fulfillment centre with team of 22 managers and workforce of up to 1,000 associates. Delivering day-to-day operations while implementing strategies delivering improvement in all elements of safety, quality, productivity and workforce engagement. Responsible for labour planning and fixed/variable cost management while taking ownership of regional and network-wide initiatives.
- Key Achievements:
- Implemented local transformative change, increasing network capacity by 2MM units weekly.
- Launched and managed pop-up operation providing additional inventory capacity of 4MM units for peak volume period.
- Co-ordinated network improvements in shipping accuracy, improving customer delivery experience by 1.05 bps.
- Co-ordinated improved labour tracking within operational region, delivering variable cost savings of £690K.
- Coordinated and delivered the hiring and training of operational team while supporting the launch of Amazon.ie.
- Operational Leadership:
- Through focus on LEAN principles, productivity improved by 16.2% over a two-year period.
- Coordinated local leadership pillars of ownership, coached and mentored individuals on risk and opportunity, utilized network contacts to support the removal of blockers.
- Delivered improvements in associate safety sentiment (+30%), associate engagement (+11.5%) and absence (-17%).
- Delivered Quality improvements across multiple metrics, inventory accuracy (+9%), delivery accuracy (+51%).
- Delivered Fixed Cost reductions of £210K.
Operations Manager
Amazon UK
Milton Keynes
04.2013 - 09.2019
- Responsible for shift operations, leading team of four managers and up to 250 associates.
- Delivered transformative change, removed unnecessary processes, delivering £444K annual savings.
- Led site-wide safety initiative resulting in 31% improvement in site safety metrics.
- Improved shift employee engagement metrics; 54% reduction in absence, 50% improvement in associate safety sentiment.
- Developed 10 team members into leadership positions.
Area Manager
Amazon UK
Milton Keynes
07.2009 - 03.2013
- Responsible for department management at shift level.
- Project managed department relocation, increasing inventory capacity by 115%.
- Implemented Royal Mail shipment verification process, generating £520K yearly cost avoidance.
- Implemented standard work processes across multiple operations.
- Improved team performance by 70%.
- Created departmental S&OP planning system for efficient resource allocation.
Service Delivery Manager
Hagemeyer UK
Milton Keynes
08.2005 - 01.2009
- Launch and operation of network national distribution centre.
- Oversight of day-to-day operations delivering to network of 21 branches UK wide.
- Optimization of branch operations across UK network.
Warehouse Manager
Hagemeyer UK
Huntingdon, Cambridgeshire
04.2002 - 07.2005
- Ownership of B-2-B operations, delivering to customers across five counties.
- Oversight of day-to-day trade counter operations.
Education
Irish Leaving Certificate -
Christian Brothers School
Carlow, IrelandSkills
- Strategic execution
- Capacity planning
- Supply chain coordination
- Team Leadership
- Stakeholder Engagement
- Cost Optimization
- Regulatory compliance management
- Risk Management
- Advanced data analysis
- KPI development and tracking
- Process Improvement
- Change Management
References
References available upon request.
Interests
I enjoy spending time reading, listening to music and cooking. I am an avid rugby fan and will attempt to attend one six nations game every year. In recent years I have become a “netball dad” taking my daughter around the country to follow her passion.
Accomplishments
- Delivered £450K annual entitlement through improved network inventory placement.
- Reduced transport utilization by 10%, generating £162K yearly savings with associated environmental benefit of reducing CO2 emissions by 89 tons yearly.
- Delivered operational improvements over a two-year period resulting in productivity improvements of 16.2%, with associated variable cost savings of £4.2MM in the same period.
- Improved employee engagement metrics by 11.5% YoY with absence reducing by -17%, delivering annual savings of £286K.
- Oversaw all operational leadership hiring and training while assisting the launch of Amazon’s first fulfillment centre in Ireland.
- Oversaw regional variable cost reduction of 0.23%, saving £690K in a region of seven fulfillment centres.
- Improved network wide shipping process accuracy by 15%, improving network customer delivery accuracy by 1.05 bps (210K ordered units).
Affiliations
- I enjoy spending time reading, listening to music and cooking. I am an avid rugby fan and will attempt to attend one six nations game every year. In recent years I have become a “netball dad” taking my daughter around the country to follow her passion.
References
References available upon request.
Timeline
Senior Operations Manager
Amazon UK
10.2019 - 01.2026
Operations Manager
Amazon UK
04.2013 - 09.2019
Area Manager
Amazon UK
07.2009 - 03.2013
Service Delivery Manager
Hagemeyer UK
08.2005 - 01.2009
Warehouse Manager
Hagemeyer UK
04.2002 - 07.2005
Irish Leaving Certificate -
Christian Brothers School