Michael Eaton
Edinburgh,Scotland
Summary
Driven manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Experience in managing and overseeing multiple units across cities in leading financial growth and reporting and defining business strategy with clear brand alignment.
Overview
7
7
years of professional experience
4032
4032
years of post-secondary education
Work history
General Manager
Metropolitan Pub Company
Edinburgh, City of Edinburgh
2022.09 - Current
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Directed day-to-day work of 50 employees and motivated teams to exceed objectives.
- Recruited and managed senior staff with focus on delivering clear results.
- Maintained organisational compliance with applicable legislation and regulations.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Created and led successful business culture focused on performance.
- Monitored operations to assess and highlight results.
- Put in place clear controls for financial administration and business management.
- Established strong rapport with stakeholders to enhance business credibility.
- Established budgets based on historical, current and forecasted business data.
- Established and Implemented robust training procedures to enhance team performance and monitored progress, providing clear feedback and recognition
Interim Business Development Manager
Metropolitan pub Company
Edinburgh - Glasgow
2024.10 - 2025.01
- Handled crisis situations effectively, minimising impact on business operations.
- Fostered client relationships, leading to increased brand loyalty.
- Collaborated with stakeholders to align business goals and objectives.
- Optimised operational procedures for improved productivity.
- Devised comprehensive business plans, enabling sustainable growth.
- Spearheaded training programmes, enhancing team capabilities.
- Assessed competitor activities for strategic positioning.
- Identified opportunities to drive business growth, diversification and expansion.
- Optimised sales methods to best engage, acquire and retain customers.
Assistant General Manager
Metropolitan Pub Company
Edinburgh, City of Edinburgh
2018.11 - 2022.09
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Motivated management and staff teams to consistently deliver high quality, customer-focused service.
- Established clear budgets and cost controls strategies to meet objectives.
- Monitored health and safety measures for guaranteed compliance.
- Organised financial and operational data to help with yearly budgeting and planning.
- Coordinated hiring, recruitment and training strategies to build successful business team.
- Planned revenue generation strategies designed for growth.
Education
SVQ Level 4 - Hospitality Management
Lifetime Training
Edinburgh 2022.10 - 2023.10
SVQ Level 3 - Management
Lifetime Training
Edinburgh 2021.09 - 2022.09
Master of Arts - English Literature & History
University of Edinburgh
Edinburgh 2013.09 - 2017.07
A-Levels -
Oldham Sixth Form
OldhamGCSEs -
Wardle High School
RochdaleSkills
- Business administration
- Strategic planning
- Regulatory compliance
- Financial management
- Operations management
- Business networking
- Supplier negotiation
- Leadership development
- Performance monitoring
- Staff recruitment and retention
- Team building and training
- Budgeting
Accomplishments
Notable accomplishments and achievements within my roles:
Hospo Manager of the Year 2024 - Finalist
Best Financial Performance 2023 (Metropolitan Pub Company)
References
References available upon request.
Timeline
Interim Business Development Manager
Metropolitan pub Company
2024.10 - 2025.01
SVQ Level 4 - Hospitality Management
Lifetime Training
2022.10 - 2023.10
General Manager
Metropolitan Pub Company
2022.09 - Current
SVQ Level 3 - Management
Lifetime Training
2021.09 - 2022.09
Assistant General Manager
Metropolitan Pub Company
2018.11 - 2022.09
Master of Arts - English Literature & History
University of Edinburgh
2013.09 - 2017.07
A-Levels -
Oldham Sixth Form
GCSEs -
Wardle High School