Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Dempster-Mortlock

Summary

A learning and development manager, coach and problem solver with a passion and proven ability in delivering goal based learning outcomes.

With over 12 years of experience in learning and development I am confident my excellent reputation for building content, increasing learning engagement and improving stakeholder satisfaction will be an asset to any business wishing to improve their learning and development offering.

Overview

34
34
years of professional experience
7
7
Certifications
2
2
Languages

Work History

Learning and Development Tutor

PG/NASM
London
07.2018 - Current
  • Increased learning platform engagement by 20% through implementation of structured induction and performance development process
  • Delivered live online training via Gotowebinar and Zoom for groups of up to 30
  • Carried out detailed needs analysis using LMS and business performance data via Tableau platforms to plan ongoing organisational training
  • Designed and implemented revised digital materials (developed using H5P, Camtasia and via infographic) to increase 1st time assessment success rates by 15%
  • Responsibility for internal quality assurance of all internal training delivery

LMS/Learning Delivery Development

Freelance
Hornchurch, Essex
06.2014 - 06.2018
  • Delivered training and development on a freelance basis to managers and coaches across a variety of industries
  • Planned and delivered courses/programs from ground up to include all resources, LMS platforms and ongoing quality assurance
  • Worked with individuals and groups to analyse needs then plan relevant and structured learning programs/training plans to address needs
  • Worked alongside organisations and individuals to troubleshoot and overcome performance and personal barriers that were impeding achievement of goals

National Learning Manager

LCBT
London
11.2012 - 07.2014
  • Ground up creation of a full 2 year study program aimed at 16+ school leavers within the fitness space
  • Developed fitness provision (government funded) from 0 to £500,000 in turnover within year 1 of delivery
  • Recruited and managed a team of 10 highly qualified tutors alongside management of quality assurance for all delivery
  • Delivered a Grade 2 (with many Grade 1 elements) OFSTED report during the first year of operation
  • Developed and managed relationship with up to 8 teaching venues on an ongoing basis
  • Liaised with potential work placements and industry employers to create pathways to employment upon completion of course

Learning and Development Specialist

Lifetime Training
11.2008 - 07.2011

Fitness and Wellbeing Manager

Virgin Active
, South
06.2006 - 11.2008

Personal Trainer/Triathlon Coach

Freelance - Part Time
Hornchurch
06.2004 - Current

Education

Level 4 Leading Internal Quality Assurance -

Active IQ

Level 3 Award In Education and Training -

Active IQ

IT Fundamentals, A+, Network+ -

CompTIA

Cert CII -

Chartered Insurance Institute

GCSE 9 A-C Including Maths and English -

Campbell College
Belfast

Skills

    LMS Design/Management (including Moodle and Workday)

Microsoft Suite (including Teams/Sharepoint)

Organisational/Personal Performance Development

Learning Material Development (including H5P, SCORM and Camtasia)

Training Needs Analysis and Development

Certification

Ironman U Certified Triathlon Coach

Timeline

Learning and Development Tutor

PG/NASM
07.2018 - Current

LMS/Learning Delivery Development

Freelance
06.2014 - 06.2018

National Learning Manager

LCBT
11.2012 - 07.2014

Learning and Development Specialist

Lifetime Training
11.2008 - 07.2011

Fitness and Wellbeing Manager

Virgin Active
06.2006 - 11.2008

Personal Trainer/Triathlon Coach

Freelance - Part Time
06.2004 - Current

Level 4 Leading Internal Quality Assurance -

Active IQ

Level 3 Award In Education and Training -

Active IQ

IT Fundamentals, A+, Network+ -

CompTIA

Cert CII -

Chartered Insurance Institute

GCSE 9 A-C Including Maths and English -

Campbell College
Ironman U Certified Triathlon Coach
Bikefit Certified Professional
Level 3 Certificate In Leisure Management
Level 3 Diploma In Sports Massage
Level 3 Certificate In Personal Training
Level 3 Award In Nutrition
Level 2 Award In Fitness Instruction
Michael Dempster-Mortlock