Michael David
Summary
An experienced Sales Executive with 3 years of experience in building strong relationships with clients through exceptional communication and solicitation of new business. Skilled in developing and strengthening relationships with new and existing accounts to drive revenue growth. Demonstrate ability to exceed sales targets through effective prospecting, lead generation, and closing deals. Outgoing individual with passion for people and high-quality products. Self-starter with a goal-oriented mindset and a commitment to providing exceptional customer service. Seeking a challenging role to leverage skills and contribute to the success of a dynamic sales team.
Overview
6
6
years of professional experience
Work History
Sales Executive
Lookers Jaguar Land Rover
01.2023 - Current
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Qualified leads by assessing their interest level, budget, purchasing timeline, and decision-making process.
- Surpassed KPI target over 80% in first 90 days by delivering exceptional client experience.
- Demonstrated ability to build client relationship which boosted loyalty and sales by 50%.
- Increased ROI of over 50 renewal clients quarterly by average of 10% by increasing upsell of products and opportunities.
- Increased number of referred clients by 5% annually by strengthening and cultivating relationship with existing clients.
- Increased overall revenue by 40% from consultative sales through effective salesmanship and great negotiation skills.
Sales Consultant
Christian Dior
03.2022 - 12.2022
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Engaged in creating weekly process to improve efficiency and successfully reduce stock loss of fashion jewelry by 20%.
- Built and strengthened relationship with new and existing clients providing exceptional client experience and resulted 30% ROI.
- Followed up with existing customers to provide additional support and address concerns.
Team Leader
Genesis Motor UK
03.2021 - 03.2022
- Built strong relationships with customers through positive attitude and attentive response.
- Collaborated with management team to create and enhance processes and team induction to increase efficiency by 25%.
- Fulfilled and deputized managerial responsibilities in absence of store manager/assistant manager such as store opening/closing, day-to-day operation, and transcribed daily reports.
- Handled and resolved customer complaints to satisfy current and prospective customers.
Sales Consultant
Tory Burch
09.2018 - 10.2020
- Exceeded sales goals by 30% utilizing exemplary customer service skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
Education
Bachelor of Science - Business And Marketing
Birkbeck, University of London
London, United Kingdom12.2023
BTEC Level 3 Extended Diploma - Performing Arts - Acting
Buckinghamshire College Group
Amersham, United Kingdom07.2018
A Level -
Lord Williams' School
Thame, United Kingdom07.2016
GCSE -
Aylesbury Vale Academy
Aylesbury, United Kingdom09.2012
Skills
- Priority management
- Sales experience
- Negotiation
- Team Building
- Training and Mentoring
- Business Development
- Client service optimization
- Revenue Growth
- Inter-department collaboration
- Lead prospecting
- Upselling and cross-selling
Timeline
Sales Executive
Lookers Jaguar Land Rover
01.2023 - Current
Sales Consultant
Christian Dior
03.2022 - 12.2022
Team Leader
Genesis Motor UK
03.2021 - 03.2022
Sales Consultant
Tory Burch
09.2018 - 10.2020
Bachelor of Science - Business And Marketing
Birkbeck, University of London
BTEC Level 3 Extended Diploma - Performing Arts - Acting
Buckinghamshire College Group
A Level -
Lord Williams' School
GCSE -
Aylesbury Vale Academy
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