Monitored staff performance and developed targeted improvement plans to enhance team effectiveness.
Directed staff recruitment and training, building a highly skilled and motivated operations team.
Recruited and hired staff for organisational vacancies and enforced consistent policies across the workforce.
Oversaw quality control processes, maintaining high standards for all products and services.
Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
Managed budgets and financial planning to optimise resource allocation while maintaining quality standards.
Collaborated with sales and marketing teams to align operational capabilities with customer demands.
Developed and enforced health and safety protocols, ensuring a safe workplace environment.
Optimised resource allocation, ensuring maximum productivity and minimal downtime.
Conducted risk assessments, mitigating potential issues before they impacted business operations.
Streamlined logistics and supply chain management to reduce delivery times and improve customer satisfaction.
Orchestrated the launch of new product lines, managing all aspects from conception to market entry.
Planned production to reduce the orderbank in line with planning transport and distribution to cover the whole of the UK.
Production Manager
Gainsborough
Trowbridge , Wiltshire
04.2007 - 04.2017
Managed daily operations in production facility, optimising workflow and ensuring consistent product delivery.
Developed and maintained production schedules, ensuring timely delivery of products to clients.
Coordinated with multiple departments to streamline production processes, reducing downtime and costs.
Resolved production issues swiftly, minimising impact on delivery timelines and customer satisfaction.
Tracked outgoing orders, identifying late deliveries and implementing corrective actions to improve future performance.
Managed staff hiring, training and performance goals.
Controlled operational output by implementing quality procedures throughout production.
Reduced workplace incidents by implementing occupational health and safety requirements.
Enforced standards of work and reporting deadlines.
Led meetings and briefings to update managers on production status and address potential issues proactively.
Supervisor
Gainsborough
Trowbridge , Wiltshire
04.1997 - 04.2007
Upheld cleanliness and organisation standards to create a safe and efficient workplace.
Provided clear staff instructions to ensure consistent production output.
Planned and communicated daily manufacturing tasks and targets.
Facilitated conflict resolution among team members to enhance group harmony and maintain productivity.
Managed assembly activities from initial steps to final completion.
Achieved productivity targets by motivating and incentivising manufacturing teams.
Delegated production tasks to appropriate operator and assembly teams.
Team Leader / Fabric Cutter
Gainsborough
Trowbridge , Wiltshire
04.1988 - 04.1997
Led a team of 15, fostering a collaborative environment to boost productivity and morale.
Resolved team conflicts amicably, promoting a harmonious and collaborative work environment.
Enhanced employee morale and well-being through development of career-focused practices and fostering job satisfaction.
Advised senior management on facilities needs and delivered ongoing operational support.
Provided constructive feedback to employees, ensuring alignment with quality assurance standards.
Cut fabric for sofabeds according to production schedule.
Fabric cutter
Gainsborough
Trowbridge , Wiltshire
04.1987 - 04.1988
Cut fabric according to templates in the specified load order during production.
Family run Pub
Lion and Fiddle
Trowbridge, Wiltshire
08.1985 - 04.1987
Oversaw operations of family-run pub, ensuring smooth day-to-day functioning.
Managed team to deliver high-quality customer service and food offerings.
Implemented procedures for maintaining a welcoming and tidy environment.
Assistant Golf Professional
Aldershot Golf Course
Aldershot, Hampshire
11.1983 - 08.1985
Oversaw the creation and modification of golf clubs to enhance player performance.
Facilitated engaging lessons in a professional video studio to improve client skills.
Managed daily operations of the pro shop, ensuring excellent customer service and stock availability.