Summary
Overview
Work history
Education
Skills
Custom
Timeline
Michael Brooks

Michael Brooks

Chesterfield

Summary

Dedicated and adaptable individual with a strong interest in retail and IT. Proven ability to deliver excellent customer service and support in fast-paced environments. Eager to apply technical skills and a passion for problem-solving to enhance customer experiences in a retail setting.

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work history

Admin Assistant

Chesterfield jobs center plus
01.2016 - 02.2016
  • Dealing with the public, aiding in computer usage and observing to day to day workings of the DWP.

Volunteer Retail Assistant

Extra Care Charitable Trust
Dronfield
03.2014 - 03.2014
  • I only spent a short time with this company but I learned valuable skills in the charity shop industry including how to use a steamer.

Volunteer Retail Assistant

British Heart Foundation
Chesterfield
12.2013 - 02.2014
  • I worked over a busy period of the year, delivering excellent customer service while under pressure and working well both in a team and while alone on the shop floor.

Education

NCFE Award in Employability Skills -

Chesterfield College of Art and technology, Chesterfield
09.2012 - 05.2013
GPA: Pass

Level 2 Diploma in IT - undefined

Chesterfield College, Chesterfield
09.2012 - 05.2013
GPA: Merit

Functional Skills English Level 2 - undefined

Chesterfield College, Chesterfield
07.2012 - 05.2013
GPA: Pass

Employabilty and Personal Development Level 1 - undefined

Chesterfield College, Chesterfield
09.2011 - 05.2012
GPA: Pass

Level 1 Diploma for IT users ITQ QCF - undefined

Chesterfield College, Chesterfield
09.2011 - 05.2012
GPA: Pass

Functional skills in ICT at level 1 - undefined

Chesterfield College, Chesterfield
09.2011 - 05.2012
GPA: Pass

Functional Skills Mathematics at Level 1 - undefined

Chesterfield College, Chesterfield
09.2011 - 05.2012
GPA: Pass

Level 1 award in Vocational Studies (QCF) - undefined

Chesterfield College, Chesterfield
09.2010 - 05.2011
GPA: Pass

Skills

  • Customer service
  • Data entry
  • Office administration
  • Time management
  • Problem resolution
  • Communication skills
  • Adaptability to change
  • Flexibility in task handling
  • Attention to detail
  • Client interaction
  • Data inputting

Custom

I'm an avid computer buff with a keen interest in modern technology and gaming. I spend a lot of time reading books new and old and I like a lot of music. I own two adult male ferrets and like to spend a lot of time with them.

Timeline

Admin Assistant - Chesterfield jobs center plus
01.2016 - 02.2016
Volunteer Retail Assistant - Extra Care Charitable Trust
03.2014 - 03.2014
Volunteer Retail Assistant - British Heart Foundation
12.2013 - 02.2014
Chesterfield College of Art and technology - NCFE Award in Employability Skills,
09.2012 - 05.2013
Chesterfield College - Level 2 Diploma in IT,
09.2012 - 05.2013
Chesterfield College - Functional Skills English Level 2,
07.2012 - 05.2013
Chesterfield College - Employabilty and Personal Development Level 1,
09.2011 - 05.2012
Chesterfield College - Level 1 Diploma for IT users ITQ QCF,
09.2011 - 05.2012
Chesterfield College - Functional skills in ICT at level 1,
09.2011 - 05.2012
Chesterfield College - Functional Skills Mathematics at Level 1,
09.2011 - 05.2012
Chesterfield College - Level 1 award in Vocational Studies (QCF),
09.2010 - 05.2011

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Michael Brooks